Unit Manager in Health Insurance

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We pay out approximately 260 billion SEK each year. It is everyone's tax money that we manage. This is a significant responsibility. Therefore, we thoroughly investigate each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

The employees in first-time claims for health insurance make about 700,000 decisions per year where customers apply for sick pay for the first time. As a unit manager, you lead staff who make many decisions at a fast pace and with high quality. You and your team focus on collaboration, workplace learning, and efficiency development.

Close Leadership, Change, Sustainable Workplace

As a unit manager, you are the leader who is closest to the employees and the operations. You are responsible for leading and driving daily work based on the department's mission and goals, where the state value base permeates your work. Through your leadership, you convey clear expectations, follow up on goals, and provide your employees with the right conditions to take their responsibility. You have personnel responsibility as well as result and follow-up responsibility for the teams in your unit.

Your unit consists of about 25 employees working within health insurance and is located in Östersund. Through close leadership, you create the predictability, security, and sustainability necessary for employees to take their responsibility and meet the need for change. You create understanding of context, direction, and the goals the department has set and develop the plans your operations need. As a unit manager, you support the area manager and are part of the area's management group consisting of 13 managers, HR support, and an administrative assistant where you contribute your expertise and commitment. You adapt and exercise your leadership in a way that creates conditions for employees to use their judgment and competence.

The position involves handling confidential information, which places high demands on proper management. Therefore, it is important that you, who will work with us, have a high security awareness.

This is a job for you who want to take responsibility.

We are looking for someone who

• has a university degree or equivalent experience and qualifications
• has good leadership skills
• promotes others' professional and personal development
• works to achieve goals and results, follows up on the effects of their own and others' activities
• has a systematic approach to work
• collaborates effectively with others to achieve common goals
• has good self-awareness and is stable as a person, fostering a trust-building work climate
• promotes mutual dialogue, is attentive, and adapts their communication according to needs and situations.

It is an advantage if you

• have experience in operational leadership
• have experience in coaching leadership and leading through change
• have experience in leading remotely
• have experience in production management of case handling
• have experience in planning your operations in collaboration with remote colleagues
• have a good understanding of the Swedish Social Insurance Agency's mission.

We place great importance on your personal qualities.

Other

1 position, permanent, full-time, with start date according to agreement. A probationary period may be relevant. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. In this recruitment, psychological tests may be used as part of the selection process. Place of employment: Östersund.

Do you want to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://www.fk.se/jobbahososs)

Contact Persons

Manager: Lars Andersson, 010-111 39 20 (for questions about the position). HR Specialist: Monika Havenfyr, 010-112 99 01, [email protected] (for questions about the recruitment process). ST: Camilla Nyberg, 010-118 24 02, Saco-S: Maria Wärdell, 010-117 72 21, Seko: Eliza Grundström, 010-115 34 02.

Application

Welcome with your application by December 7, 2025. Please upload your diplomas, grades, and certificates along with your application.

If you have protected personal information or no access to BankID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we will act based on the principle of the equal value of all people, legal security, and good service.