Vacant job

Client Success Manager As a Client Success Manager, your primary responsibility is to develop and nurture long-term relationships with our existing customers. By creating a safe and inspiring customer experience, you ensure that our clients receive the best service and experience. You constantly strive to find creative solutions that enhance the customer experience and identify new opportunities that make a difference for both us and the customer. With a focus on customer satisfaction and repeat business, you will become an important part of our growth and success.

Main Responsibilities - Maintain and develop strong, long-term relationships with existing customers. - Understand customer needs and challenges to identify new business opportunities. - Create and implement strategies to maximize the sales potential of each customer. - Participate in customer meetings, presentations, and negotiations. - Collaborate with internal departments to ensure that customer needs are met and exceeded. - Achieve and exceed KPIs set by the company - such as sales. - Strategically follow up on sales and business opportunities based on the KPIs set.

Who do we think you are? To thrive as a Client Success Manager, we see that you are a communicative and business-driven person with the ability to build trust and long-term customer relationships. We prefer that you have several years of experience in sales and customer relations, preferably within marketing and influencer marketing. You have a good ability to understand customers' business needs and translate these into solutions, which you do in a structured manner. With a strong business sense and a results-oriented approach, you help our customers achieve success. You have excellent communication and presentation skills, both written and verbal.

Application In collaboration with Talent&Partner, we welcome your application as soon as possible, as selection and interviews are ongoing. Please send your application documents, including your CV and a cover letter, to [email protected].

About We Are Era We Are Era helps Europe's leading advertisers maximize their relevance through creative campaigns and strategies across all social media. We are passionate about both our creators and artists, as well as our clients. We Are Era is a subsidiary of RTL Group and is represented in seven offices across Europe. We are an inclusive workplace that welcomes diverse backgrounds and perspectives with open arms. With us, you will receive attractive benefits, development opportunities, and wonderful colleagues. We are located on Eriksbergsgatan in Stockholm, with Humlegården and nice lunch restaurants just outside the door. Given that we are both local and global, we create great opportunities.