Vacant job

About the Position

A global technology company that develops solutions for digital identity and secure communication is now seeking an inside sales representative to join the team. You will be part of a smaller sales team consisting of inside sales representatives, salespeople, partners, and business developers. In this role, you will have broad responsibilities and a significant opportunity to influence both customer experience and internal processes.

Your Future Responsibilities 

In this role, you will have a central and varied function within the sales team, where you will work both operationally and strategically. You will be an important link between customers, salespeople, and internal functions. Your work will primarily revolve around three core areas:

• Lead management: Manage incoming leads from the web and marketing, qualify them, update in CRM, and distribute to the right salesperson.
• Renewals and administration: Follow up and coordinate the renewal of support agreements in close dialogue with the finance department and partner managers.
• Customer follow-up: Contact existing customers to check how they perceive the collaboration, create added value, and identify new business opportunities.

In addition to this, we also hope that you contribute to other administration in the form of documentation, administration, and improving internal routines and processes. 

We are looking for someone who 

• Has previous experience in administrative work within sales, customer service, or similar.
• Is accustomed to working in CRM systems, e.g., Salesforce or Dynamics.
• Speaks and writes fluent Swedish and English.
• Has experience from and enjoys a coordinating role with many contact points.

In this recruitment, we place great importance on your personal qualities, as they are crucial for how you will succeed in the role and the company. We understand that you cannot know everything from the start – but you should have a willingness to learn! Therefore, we are looking for someone who is structured, self-driven, and curious. As a person, you are also meticulous in your work and service-oriented in your contact with customers and colleagues. 

Additional Information 

Start: as agreed, preferably as soon as possible.

Location: Stockholm.

Extent: full-time.

Employment type: consultancy assignment for 6 months, with the possibility of extension.

Please apply as soon as possible as we are working with ongoing selection.  

About the Company

The company is part of an international group within digital identity and secure communication. Their solutions are used by both private and public actors worldwide. In Sweden, the business has a strong focus on innovation, security, and quality.

About Wrknest

At Wrknest, we do not do things like everyone else. We believe in constantly daring to see new opportunities and think differently. When we started, it was to challenge old ways of recruiting.

We live in a time of rapid digital development. Knowledge needs to be continuously renewed to remain relevant. Therefore, it is essential to be able to adapt quickly. This means that we do not only look at the candidate's CV during recruitment. Instead, we consider the overall potential and offer personalized upskilling. In this way, we can quickly match the knowledge needs that exist right now. Read more at www.wrknest.se (https://wrknest.se/) .