Vacant job

About the Position Do you want to be part of an engaged and service-oriented team? As a Service Manager with us at E-Way, the well-visited service center in Skärholmen Centrum, you will be the face of the company and create positive experiences for visitors, customers, and employees.

With a professional and warm approach, you ensure that each visit is as smooth and pleasant as possible. You offer assistance with everything from simple inquiries to more advanced services – always with the customer experience in focus. In this role, you will work both administratively and physically to deliver high-level service!

Your main responsibilities:

• Manage mail and package deliveries
• Work in a logistically efficient manner
• Welcome and guide visitors
• Maintain contact with suppliers and shipping companies
• Support communication via the center's social media
• Be responsible for service inquiries and daily administration
• Contribute to the development and improvement of the service offering

We are looking for someone who:

• Has a natural sense of service and approachability
• Is flexible, self-driven, and enjoys both physical and administrative tasks
• Has good communication skills and is attentive to different needs
• Loves to take responsibility and be involved in developing work methods
• Ideally has experience with package handling and/or logistics

Requirements for the position

• Fluent in Swedish and English
• Previous experience in service
• Comfortable with Microsoft Office Suite
• Completed high school education

About Employment Employment: Permanent with a six-month initial probationary period. Employment rate: 100%. Start: April 2025. Working hours: Monday to Friday 09:00-17:30 and every other week 12:15-20:15. You will also work every other Saturday from 09:45-14:45.

About Middlepoint We know that a personal and positive approach is the foundation of a good service experience. With care and hospitality as a guiding principle, Middlepoint has delivered high-quality workplace and front desk service since its inception in 2009. We are ISO certified in quality (9001), environment (14001), and occupational health and safety (45001) and are a wholly owned subsidiary of Coor. Through carefully selected employees, we create welcoming environments where we can focus on all details and go the extra mile. With us, customers are the center of attention.

Are you excited about a developing and truly fun challenge? Send in your CV and cover letter.

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