We are looking for you who speaks fluent Danish!

We are looking for you who speaks fluent Danish and wants to be part of our customer service team!

As a customer service representative at BGA, you are an important part of our customer experience. You assist our customers via email, chat, and phone with questions about orders, deliveries, and products — but also with finding the right product and maximizing their order. We believe that good service and sales go hand in hand, and therefore we appreciate if you have a natural sales sense and enjoy finding solutions that help the customer and increase our sales.

About the role

• You handle customer inquiries in Danish and sometimes in English or Swedish.
• You mainly work with incoming inquiries via email and chat, but some phone contact occurs.
• You work in a supportive team where we always strive to provide fast and personal service.

We are looking for someone who

• Has very good knowledge of Danish, both spoken and written.
• Enjoys helping others and has a solution-oriented mindset.
• Is meticulous, efficient, and likes to work in a fast-paced environment.

The position is based at our headquarters in Gävle, with the possibility of some remote work.

BGA is a fast-growing e-commerce company that is currently active in 24 markets in Europe. With headquarters and warehouse in Gävle, we offer Scandinavian design in home decor — where picture frames and mirrors are our specialties. Our range includes over 20,000 unique products, both online and in our stores.