Vacant job

Welcome to Bahnhof!

We are the company that delivers the fastest broadband connections - to the most satisfied customers in the industry. Since our start in 1994, we have defended freedom on the internet and challenged conventions. We are now looking for a Finnish-speaking customer service representative who wants to be part of our team during the summer of 2025!

About the job

As a customer service representative with us, you will be the reassuring voice on the phone when our customers need help. You will answer questions about internet connections, deliveries, and assist in troubleshooting technical problems. It is a creative job that revolves around cutting-edge technology, with good opportunities for personal development.

Before you take your first calls, you will receive a week of training where you learn about Bahnhof's services, listen to customer calls, and receive support from an experienced colleague - so that you feel confident in your role from the start!

Who are you?

• You speak and write Finnish fluently.
• You are outgoing and social.
• You love when things are happening.
• You are a problem solver who knows how to explain difficult things in a simple way.
• Experience in customer service is a plus, but not a requirement!

Why Bahnhof?

With us, you will be part of a company that values data security and the individual's right to privacy online. We offer a work environment characterized by innovation, collaboration, and a desire to challenge the status quo. Do you want to stay on after the summer? For the right person, there are good opportunities for extension!

Application

Send your application marked “Customer Service Umeå [Finnish]” to ansokan@bahnhof.net no later than April 30, 2025. Attach your CV and cover letter. We interview continuously and the position may be filled before the application deadline.

We look forward to hearing from you!