Vacant job

Willhem is looking for a property manager in Trollhättan

Are you handy and genuinely interested in helping people? Do you also enjoy alternating between practical work and some administration? Then this is a job for you! We are looking for a committed and solution-oriented property manager for our area office in Trollhättan. The position also includes supporting the assistant property manager during move-ins and move-outs, as well as covering during absences. The position is a permanent employment that starts with a 6-month probationary period.

In Trollhättan, we currently have about 1000 apartments in the neighborhoods of Centrum, Torsred, Stavre, Kalstorp, and Hjortmossen. We now need to complement our staff with another star!

As a property manager at Willhem, you are the one who keeps an eye on the property and provides a large part of the service to our tenants and the maintenance of the properties. Your main tasks are to troubleshoot, repair, and resolve issues that arise in our customers' apartments. Along with problem-solving and practical work in the field, the position also includes administrative tasks such as documenting cases, ordering repairs, and checking invoices. Ultimately, it is your responsibility to ensure that the service to our tenants continues to be of a high standard!

Your tasks include: 

- creating and maintaining a good relationship with tenants, contractors, and colleagues

- performing systematic rounds according to a set schedule, reporting, and addressing faults and deficiencies

- keeping order in waste rooms and placing waste containers for emptying

- conducting inspections during move-ins and move-outs

- planning and executing repairs and ongoing maintenance

- handling service requests, complaints, and claims, as well as providing feedback to tenants

- ordering and following up on minor work in the properties

- supervising ventilation, heating, and electrical systems in our properties

The position includes support to the assistant property manager with the following tasks: 3D scanning of apartments for digital viewing, checking before rent invoicing, customer invoicing, handling rental losses and late payments. You will also collaborate with our central rental function and communicate with tenants during the selection process.

Who are you?

We are looking for an energetic team player who can contribute to a positive atmosphere in our team. The work is partially administrative, so you need to be comfortable with new systems and feel confident using a computer and phone as work tools. Previous experience in customer relations and a service-minded attitude are advantageous, as you will have a lot of customer contact. We prefer that you have at least a high school education, preferably in technology or property management. Additionally, you are a handy problem solver with experience in at least some of the areas of plumbing, apartment inspections, fire safety, round work, construction, or electrical work. Good knowledge of computer systems and a B driver's license are required. You thrive best in a role where you can build relationships and structure your work.

We value your personal qualities and are looking for a responsible property manager who can prioritize and work independently but also enjoys being part of a team. You have a strong drive and are encouraged to come up with ideas for improvements. We strive to deliver really good service to our tenants and value customer contact as well as the ability to find solutions that benefit both customers and the company.

Willhem's offer

With us, you will be welcomed into a forward-looking company where you will have a lot of responsibility and opportunities to influence our operations moving forward. Your ideas will be valued, and we are unafraid to try new approaches. If you advocate for the team over the individual, you will thrive with us. We offer benefits such as wellness hours and a generous wellness allowance, health insurance, and regular social activities.

Application:

Welcome with your application by April 18. Selection will be ongoing, and the position may be filled before the application deadline, so do not wait to apply! If you have any questions about the position, please contact Josef Gotlen, property manager in Trollhättan, at josef.gotlen@willhem.se.

Before an employment offer is made, a background check including legal and financial background will be conducted.

At Willhem, we work to ensure that both buildings and people thrive. As one of the leading housing companies in Sweden, our vision is to create rental housing where people feel comfortable and proud of their homes. The head office is located in Gothenburg, and about 270 people currently work at Willhem. The market value of the properties amounts to 57 billion, and the owner is Första AP-fonden. Read more about us, our history, and our values at story.willhem.se