Vacant job

With 1,000 experts across nearly 100 units nationwide, Falck is Sweden's most complete provider of health and occupational services. We offer occupational health care, crisis and personnel support, organizational and leadership development, transition and career services, as well as primary care and health services for individuals. Falck's health and occupational services reach 1.2 million people across Sweden and contribute to a sustainable work and private life for all.

Do you have experience in B2B service sales and enjoy building long-term customer relationships? Do you have an interest in people's health and working environments and like to work in teams to create value and results for the customer? Falck is now looking for an Account Manager based in Karlstad.

At Falck health and occupational services, we help our customers achieve results through people. We do this by streamlining organizations, developing leaders, fostering employee engagement, and contributing to positive working environments for our clients.

As an Account Manager with us, the focus is on the long-term development of customer collaboration, where the emphasis is on understanding Falck's offerings and the customer's needs, presenting solutions in an interesting, engaging, and business-like manner. This means, for example, that you will present demos in digital or physical customer meetings, where you will continuously answer the customer's questions.

Your responsibilities will include:

• Participating in tender work
• Working on the implementation of new customers
• Developing and identifying growth opportunities with existing customers
• Ensuring compliance with agreements
• Working with marketing activities and market monitoring
• Handling other administration related to customer work, such as quote writing

We are looking for someone who:

• Has an academic degree or equivalent
• Has experience in complex B2B service sales, preferably in similar areas such as work environment/health.
• Is proficient in Swedish and English, both spoken and written.
• Has good administrative skills and is an experienced user of IT support, such as CRM systems.

As a person, you are:

• Trustworthy and calm: understands the importance of being knowledgeable about services and systems to meet customers in the best way
• Relationship-building, attentive, and humble with a good ability to establish and develop valuable and long-term relationships with both customers and colleagues
• Communicative, with the ability to understand both customer and colleague needs and adapt your message accordingly
• Results-oriented and goal-driven with a commitment to creating business and delivering excellent service
• A driven, energetic team player who genuinely cares about sales, customer relationships, and exceeding set goals
• Independent and takes initiative and responsibility. You can develop customer collaboration on your own and identify areas for growth.

You recognize yourself in our Winning Behaviors:

• We care
• We build trust
• Together we create more value

We offer you:

• The opportunity to influence one of Sweden's future industries in a global company with the strength to fulfill an important societal function
• Friendly colleagues and teamwork with other professionals
• Interesting clients, both in the private and public sectors, and across a wide range of industries
• An exciting workplace with a vast breadth of expertise that ensures continuous learning in a developing company with internal opportunities for growth

Other:

This is a permanent position that begins with a 6-month probationary period. Full-time position (100%). Start date by agreement. The position involves travel, so you need to have a driver's license and preferably access to your own car for work.

Are you interested? If you have any questions, please contact Regional Sales Manager Mitt Lisa Martin-Löf at lisa.martin-lof@falcksverige.se (mailto:lisa.martin-lof@falcksverige.se) or phone 070 424 76 55.

Welcome with your application no later than 2025-04-20. Selection and interviews will be conducted on an ongoing basis, so the position may be filled before the application deadline.