Personal Ombudsman

Lerum Municipality is known for its scenic locations with lakes and forests. The municipality has 3,200 employees and 43,000 residents but expects to grow significantly in the coming years. Lerum is only a 20-minute commute from Gothenburg and is currently facing a development-intensive period with many exciting projects underway, ranging from schools to housing. The municipality works to ensure good service, high welfare, and a thriving business climate.

JOB RESPONSIBILITIES

As a personal ombudsman with us, you play an important societal role for a vulnerable target group. In addition to internal collaboration within the workgroup/administration, the job responsibilities include:

• On behalf of and in consultation with the client, identify the need for care and support to establish a plan moving forward.
• Together with the client, ensure that various authorities' interventions are planned, coordinated, and implemented.
• Assist the client in contacts with various authorities and other actors.
• Ensure that the client's legal rights are met regarding care, support, and services based on the client's own wishes.
• Work for a better quality of life for people with mental disabilities through targeted information to the target group and society.
• Work with others in the workgroup to highlight deficiencies in the welfare system that negatively affect the target group and articulate these both verbally and in writing.
• Participate in both external and internal collaboration.
• Represent the organization externally in various contexts.

The work is primarily scheduled during daytime, Monday to Friday. You work very independently and meet your clients both in the office, at authorities, and, as circumstances permit, in the client's home.

QUALIFICATIONS

You have several years of work experience interacting with and working with people in vulnerable situations. Experience working with people with mental disabilities is particularly meritorious. Your educational background is an academic degree, preferably in social work, occupational therapy, or behavioral science. You have good knowledge of various authorities' missions and services and have a strong command of the Swedish language in both speech and writing. The ability to understand and apply legislation/regulations related to individual rights, combined with professional experience in a public organization, is an asset for the position.

Your approach is very important as you meet vulnerable people in difficult life situations, who often require extensive support measures. As a person, you need to have empathy, but also integrity, flexibility, perseverance, and excellent collaboration skills, which are characteristic traits for success in the role. Your working style is representative, trust-building, and has a clear solution-focused profile. The organization is responsible for its own ongoing statistics, which requires both accuracy and discipline in registering in our operational system, Treserva. A driving license (B) is a requirement.

Does this sound like an interesting job? Welcome with your application and do not hesitate to contact us if you have any questions!

OTHER

The development in Lerum Municipality should be sustainable, and our governance is based on the global goals of Agenda 2030.

We believe that our differences enrich and positively develop the individual, the organization, and society. As an employer, Lerum Municipality actively works for equality and diversity and against all forms of discrimination and degrading treatment.

We care about a good working environment where you can combine work and leisure. As an employee with us, you will have access to a range of benefits, such as wellness grants and employee wellness programs. Read more about our employee benefits here: https://lerum.se/dina-formaner (https://lerum.se/dina-formaner)

As an employee in Lerum Municipality, there may be requirements to use personal Bank-ID in the service for legitimization in, for example, system login or other verification.

To ensure the quality of the recruitment process, we ask you to submit your application via this link, and not via email or paper format.

Warm welcome with your application!

For this recruitment, we have already decided on the recruitment channels we wish to use. We kindly but firmly ask not to be contacted for further offers of competence mediation, advertising, and recruitment assistance.