Vacant job

With 13,000 employees in four countries, we are the largest public transport company in the Nordic region. Every day, all year round, a million people choose to travel more sustainably with us. From north to south, in urban environments and in rural areas. To the next stop, or all the way home. Together with our passengers and clients, we are big enough to make a real difference. Read more about us at www.nobina.se (https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.nobina.se%2F&data=05%7C01%7Ceva.palsson%40nobina.se%7C2c8296ef36134507320e08dab67fd22e%7Cf3fa1fae7cc74c379e2ca844dd5ca967%7C0%7C0%7C638022957355513269%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=19shWGsT0c%2B6RLs6n9j6RjBa9CzD7qmy7yYWy9bsBjs%3D&reserved=0).

The traffic area of Västernorrland and Norrbotten is on a transformation journey, and as part of this, we will create a new team of traffic managers based at the Gärdedepå in Sundsvall. 

Do you want to work where things happen and be part of the solution to several of the challenges we see in today's society? Public transport will play a significant role in environmental issues, and by creating the best conditions for increased collective travel, we can reduce both emissions and congestion in traffic. Together, we are big enough to make a difference. As a traffic manager, you are a resource and helping hand for our greatest asset, our drivers. Welcome on the journey. 

About the position 
You will work in a workplace where high demands are placed on you to deliver good service and quality in a often eventful environment. You have the ultimate responsibility to support our drivers in delivering to our customers. When deviations and disruptions occur in traffic, you have an operational responsibility to lead and allocate resources to minimize the impact on the customer. You are also responsible for communicating relevant disruption information to customers, drivers, and other stakeholders through available technical systems. 
 
Personal qualities and qualifications 
We are looking for someone who works long-term and solution-oriented. You handle arising problems and deviations methodically. You can analyze, prioritize, and continuously assess the information you receive. The role requires good communication skills and the ability to work under time pressure while maintaining quality. Being able to handle stress is important to succeed in this role. 
 
As a person, you have a high willingness to serve, are unpretentious, empathetic, and have good collaboration skills. It is advantageous to have good local knowledge, a driver's license with D-authorization, and previous experience in customer-oriented traffic operations or similar telephone or customer service work. You have good computer skills and can easily familiarize yourself with new systems. 

We offer 
We know that diversity and inclusion enrich both individuals, groups, and us as a company. Everyone's collective experiences are important for us who work at Nobina, as well as for the society around us, to grow and develop in the best possible way.

At Nobina, you will not only receive a solid introduction but also great opportunities for personal and professional development. With us, you can become a specialist in your field, and we provide training tailored to your profession. Additionally, there are opportunities to develop into leadership if that interests you. We are a large company with endless opportunities throughout the Nordic region, tailored to your goals and ambitions.
 

About the position and application
Since the business operates around the clock, working hours will need to be irregular during daytime/evenings/nights/weekends. We are looking for one person for a permanent position and substitutes for hourly employment, and there may be an opportunity for a combined position. Individual salary setting. 
We want to receive your application by: [Project.ApplicationDue]  Selection is ongoing, so do not wait too long as the ad may close before the last application date.

Questions regarding the recruitment process:  Marcus Stenborg, email: marcus.stenborg@nobina.se tel. 060-7009469 

Why Nobina?
At Nobina, we are committed to creating an inclusive work environment where every employee makes a difference. Our leaders take responsibility, make bold decisions, and always strive to meet the needs of our passengers and society. By being business-driven and focusing on the whole, we aim to develop our operations and create sustainable solutions for today and the future. In a coaching manner, we are engaging. Our culture is built on respect, we care and take responsibility, and we constantly seek new perspectives to drive innovation.

Welcome with your application!