Switchboard operator salary

Switchboard Operator: Salary and Work

Working as a switchboard operator, also known as a telephone operator, involves handling incoming and outgoing calls for companies or organizations. In addition to connecting calls to the right people or departments, job duties may include providing information, taking messages, and handling simple tasks over the phone.

Salary for Switchboard Operator

The average salary for a switchboard operator in Sweden is 27 600 SEK per month. There is a gender pay gap in this profession, with men earning an average of 27 400 SEK and women earning 27 700 SEK. This means that women in this field earn on average 101% of what men do. There has been a decrease in the average salary from the previous year/survey, where it previously stood at 30 100 SEK.

Education and Requirements

Typically, becoming a switchboard operator requires a high school education or equivalent. It is advantageous to have good communication skills, be service-oriented, and have the ability to handle multiple calls simultaneously. Some employers may also require knowledge of various phone systems and programs.

Working as a Switchboard Operator

Working as a switchboard operator requires patience, attention to detail, and a certain level of technical competence to handle different phone systems. It is important to be friendly and professional in phone interactions, as well as being able to solve problems and manage stressful situations effectively.

Summary

Working as a switchboard operator can be a good entry-level role in customer service and communication. With an average salary of 27 600 SEK per month and the opportunity to develop communication skills, it may be a suitable career choice for those who enjoy helping and assisting people over the phone.