Interpreter, contact

What does a contact interpreter do? – Tasks and work environment

A contact interpreter works to facilitate communication between individuals speaking different languages, often in situations where accurate understanding is crucial. Tasks include real-time oral translation during meetings, government contacts, medical visits, and legal settings. The interpreter’s role requires high linguistic precision, neutrality, and quickness to convey messages without adding or removing information. The work environment varies depending on the client and situation – from public institutions and private companies to digital meetings and phone calls. Interpreters often work independently and collaboratively with other professionals, which demands high integrity and flexibility.

Salary development over time

The salary for a contact interpreter has shown a clear positive trend over the past three years. In 2022, the average salary was 34,700 SEK per month, decreasing the following year to 33 500, representing a reduction of about 3.5%. In 2024, the salary rose sharply to 38 300, an increase of over 14% compared to the previous year. This significant rise can be explained by increased demand for qualified interpreters, especially in the public sector and due to a growing need for intercultural communication. Changes in educational requirements and specialized skills have also contributed to higher wages in the profession.

Contact interpreter salary – full overview

• Average salary: 38 300 SEK/month
• Lowest salary: 31,500 SEK/month (female, public sector, secondary education)
• Highest salary: 48,100 SEK/month (male, private sector, doctoral degree)
• Hourly wage: 230 SEK/hour (hourly worker, average 166 hours/month)
• Gender differences: Women: 38 500 SEK/month, men: 37 700 SEK/month (women earn 102% of men's salary)
• Regional differences: Data varies, but larger cities generally offer somewhat higher salaries than smaller towns.

Education and qualifications

To work as a contact interpreter, a post-secondary education in interpreting or languages is usually required, often supplemented with certifications or specialized courses. Many employers also seek documented experience from interpreting assignments or internships. Good proficiency in both Swedish and at least one other language is essential, along with the ability to handle ethical issues and work under pressure.

• Post-secondary education: Interpreter training, 1–2 years (YH or folk high school)
• Certifications: Kammarkollegiet’s authorization or equivalent industry certification
• Internship: Usually required during education, such as internships or trainee positions
• Prerequisites: Very good language skills in Swedish and the interpreted language
• Online/self-study courses: Available as supplements, but formal education is recommended

Common benefits and compensations

Benefits for a contact interpreter often include occupational pension, wellness allowances, and sometimes access to further training or language development courses. Freelancers may receive reimbursements for travel and unsociable hours, as well as bonuses for extensive assignments or specialized skills. Insurance and membership in industry organizations are also common.

Challenges and competition

The job market for contact interpreters is competitive, especially in languages where many are already established. At the same time, there is a high demand for qualified interpreters in certain niche language areas and societal sectors. Challenges include staying updated on language use and terminology, managing stressful or sensitive situations, and maintaining neutrality in complex conversations. Freelancers face the challenge of building a stable client network and securing regular assignments. Digitalization has also changed working conditions, with increased competition from international providers and new technical solutions.

Tips for those who want to become a contact interpreter

To succeed as a contact interpreter, it’s important to have a genuine interest in languages and culture, as well as high accuracy. Being stress-resistant in pressured situations is crucial, as assignments often occur in environments where quick decisions are needed. Good communication skills help you convey messages quickly and accurately between parties. Flexibility is key to adapting to different topics and work environments, while integrity is required to handle sensitive information professionally. It’s also advantageous to actively network and build relationships within the industry to find new assignments and develop in the profession.

Key facts about contact interpreters

• Average salary: 38 300 SEK/month
• Salary range: 31,500–48,100 SEK/month
• Education level: Post-secondary (1–2 years), often with certification
• Work form: Commonly freelance or project employment
• Available jobs in the profession: 620 (May 2024)

Career paths and future prospects

After three to five years as a contact interpreter, there are opportunities to specialize further in areas such as legal interpreting, medical interpreting, or training new interpreters. Some choose to start their own business or work as coordinators for interpreting agencies. The Swedish Public Employment Service’s forecasts indicate that it is currently not possible to provide an exact assessment of the job market for contact interpreters due to limited data, but there are a total of 620 available jobs in the profession. Digitalization and increased globalization are expected to sustain the demand for qualified interpreters, especially in the public sector and for rare languages. The profession can also evolve into project management or consultancy roles within language and communication.

Frequently asked questions about contact interpreters

• What does a contact interpreter earn?
  - The average salary is 38 300 SEK/month, with a range between 31,500 and 48,100 SEK/month.
• How to become a contact interpreter?
  - The common pathway is to complete a post-secondary interpreter education (1–2 years) and often obtain certification through the Kammarkollegiet.
• Are there salary differences between women and men?
  - Yes, women earn on average 102% of what men do in the profession.
• What does the job market look like?
  - There are 620 available jobs in the profession, but the Swedish Public Employment Service does not make an exact forecast for the occupation.
• What personal qualities are important?
  - Accuracy, stress resilience, integrity, and good communication skills are central qualities.
• Do contact interpreters usually work as employees or freelancers?
  - It is common to work both as freelancers and in project employment within the public and private sectors.
• Are there regional salary differences?
  - Yes, salaries are generally somewhat higher in metropolitan areas compared to smaller towns.