- Salary statistics
- Softener
Softener
32 300 - 36 900 kr / month
Women earn 98% of what men do.
Administration, ekonomi
Salary progression Softener
What does a Softhandläggare do? – tasks and work environment
A Softhandläggare primarily works with processing, investigating, and making decisions in cases related to the social insurance system. This often involves reviewing applications for financial support, interpreting laws and regulations, and communicating with both individuals and authorities. The tasks are varied and include administrative work as well as customer contact, where the ability to explain complex rules in an understandable way is essential. The work environment is generally office-based with digital meetings, and the pace can be high at times, especially around deadlines or major regulatory changes.
Salary development over time
Softhandläggare have experienced steady salary growth over the past three years. In 2022, the average salary was 32,100 SEK per month, increasing to 33 500 SEK in 2023 and further to 35 000 SEK in 2024. This represents a total increase of about 9% over three years. The rise reflects both increased demand for qualified case officers within social insurance and general adjustments in collective agreements. Salaries have also been influenced by inflation and efforts to attract talent to the authority sector. The trend indicates a continued need for experienced officers, which may drive salaries upward in the future.
Softhandläggare salary – comprehensive overview
- Average salary: 35 000 SEK/month
- Lowest salary: 32,300 SEK/month (female, high school education)
- Highest salary: 36,900 SEK/month (male, doctoral degree)
- Hourly wage: 210 SEK/hour
- Gender differences: Men 35 700 SEK, women 34 900 SEK (98% of men's salary)
- Regional differences: No clear reported differences
Education and qualifications
The path to becoming a Softhandläggare usually involves a high school diploma with an administrative or social science focus, followed by work experience or further education in the field. Many employers view post-secondary studies in law, economics, or social sciences positively. Practical experience from similar authority roles or customer service is particularly meritorious, and internal training and certifications are also available.
- High school diploma: 3 years, preferably social science or administrative focus
- Post-secondary studies: YH-education or university courses in law, economics, or administration
- Work experience: Meritorious from authority or customer service
- Internal training: Introduction and regulation training often offered by the employer
- Prerequisites: Good knowledge of Swedish, computer skills, and administrative ability
Many Softhandläggare report that the variety of cases makes the job both challenging and rewarding. No two days are the same, and contact with people in different life situations provides insight and motivation in daily work.
Common benefits and compensations
For Softhandläggare, it is common to be offered collective agreement benefits such as occupational pension, wellness allowance, and flexible hours. Many employers also provide opportunities for remote work, skills development, and extra vacation days. Sick pay, parental pay, and insurance are often included in the employment, contributing to a secure working environment.
Competition and challenges
The competition for positions as a Softhandläggare varies depending on region and employer, but there is generally a steady demand for competent officers within the social insurance sector. Challenges in the profession often involve staying updated on changing laws and regulations, handling complex cases, and interacting with people in vulnerable situations. The pace can be high during periods of many applications or major legislative changes, requiring stress resilience and organization. Digitalization and automation also influence the role, demanding continuous IT skill development.
Tips for those aspiring to become a Softhandläggare
To succeed as a Softhandläggare, it is good to be meticulous, service-oriented, and adaptable. Developing strong administrative skills and being comfortable with digital systems provides an advantage in the application process. Communication skills and empathy are crucial when explaining cases to clients and justifying decisions. Experience from customer service or authority work is meritorious and facilitates understanding of the profession's demands. Actively seeking new knowledge and staying updated on current regulations creates security in the role. Showing patience and the ability to handle stressful periods is valued by employers and colleagues. Finally, a genuine interest in societal issues and people's well-being is an asset in the profession.
Key facts about Softhandläggare
- Salary range: 32,300–36,900 SEK/month
- Average salary: 35 000 SEK/month
- Education level: High school diploma, preferably supplemented with post-secondary studies
- Typical work setting: Office work with remote work options
- Job openings in the profession: 758 positions (May 2024)
Career paths and future prospects
After a few years of experience, there are good opportunities to advance to more qualified roles, such as senior case officer, team leader, or specialist within specific social insurance areas. Some choose to further their education and move into investigative or managerial roles within authorities. The employment agency's forecasts for social insurance case officers do not provide an exact assessment due to limited data, but the large number of available positions indicates stable demand. Digitalization and increased requirements for legal certainty mean that skilled officers will continue to be sought after, especially those quick to adapt to changing work processes.
Common questions about Softhandläggare
- What does a Softhandläggare earn?
- The average salary for a Softhandläggare is 35 000 SEK/month. - Are there salary differences between men and women?
- Yes, men earn on average 35 700 SEK and women 34 900 SEK, which means women earn about 98% of men's salaries. - What are the future prospects for Softhandläggare?
- There are 758 job openings in the profession, and demand is considered stable, although no exact forecast exists. - What education is required to become a Softhandläggare?
- At least a high school diploma, preferably supplemented with post-secondary studies in administration, law, or economics. - What are common tasks for a Softhandläggare?
- Handling social insurance cases, investigations, customer contact, and decisions according to applicable regulations. - What is the highest and lowest salary for a Softhandläggare?
- The highest salary is 36,900 SEK/month (male, doctoral degree), and the lowest is 32,300 SEK/month (female, high school education). - Is remote work possible?
- Yes, many employers offer the possibility of remote work for Softhandläggare.
Salary distributed by age and sector
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 25-34 | 99% | 33700 kr | 33700 kr |
| 35-44 | 100% | 35000 kr | 35000 kr |
| 45-54 | 95% | 35900 kr | 35900 kr |
| 55-64 | 95% | 35800 kr | 35800 kr |
| 65-68 | 36500 kr | 36600 kr | |
| Snitt | 98% | 35000 kr | 35000 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 100% | 30200 kr | 30200 kr |
| 25-34 | 99% | 33700 kr | 33700 kr |
| 35-44 | 100% | 35000 kr | 35000 kr |
| 45-54 | 95% | 35900 kr | 35900 kr |
| 55-64 | 95% | 35800 kr | 35800 kr |
| 65-68 | 96% | 36500 kr | 36600 kr |
| Snitt | 98% | 35000 kr | 35000 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 100% | 30200 kr | 30200 kr |
| 25-34 | 99% | 33700 kr | 33700 kr |
| 35-44 | 100% | 35000 kr | 35000 kr |
| 45-54 | 95% | 35900 kr | 35900 kr |
| 55-64 | 95% | 35800 kr | 35800 kr |
| 65-68 | 96% | 36500 kr | 36600 kr |
| Snitt | 98% | 35000 kr | 35000 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 25-34 | 99% | 33800 kr | 33800 kr |
| 35-44 | 100% | 35100 kr | 35100 kr |
| 45-54 | 95% | 37300 kr | 37400 kr |
| 55-64 | 95% | 37200 kr | 37400 kr |
| Snitt | 98% | 35700 kr | 35700 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 100% | 30300 kr | 30300 kr |
| 25-34 | 99% | 33800 kr | 33800 kr |
| 35-44 | 100% | 35100 kr | 35100 kr |
| 45-54 | 95% | 37300 kr | 37400 kr |
| 55-64 | 95% | 37200 kr | 37400 kr |
| 65-68 | 96% | 37600 kr | 37600 kr |
| Snitt | 98% | 35700 kr | 35700 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 100% | 30300 kr | 30300 kr |
| 25-34 | 99% | 33800 kr | 33800 kr |
| 35-44 | 100% | 35100 kr | 35100 kr |
| 45-54 | 95% | 37300 kr | 37400 kr |
| 55-64 | 95% | 37200 kr | 37400 kr |
| 65-68 | 96% | 37600 kr | 37600 kr |
| Snitt | 98% | 35700 kr | 35700 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 25-34 | 99% | 33700 kr | 33700 kr |
| 35-44 | 100% | 34900 kr | 34900 kr |
| 45-54 | 95% | 35500 kr | 35500 kr |
| 55-64 | 95% | 35500 kr | 35500 kr |
| 65-68 | 36100 kr | 36100 kr | |
| Snitt | 98% | 34900 kr | 34900 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 100% | 30100 kr | 30100 kr |
| 25-34 | 99% | 33700 kr | 33700 kr |
| 35-44 | 100% | 34900 kr | 34900 kr |
| 45-54 | 95% | 35500 kr | 35500 kr |
| 55-64 | 95% | 35500 kr | 35500 kr |
| 65-68 | 96% | 36100 kr | 36100 kr |
| Snitt | 98% | 34900 kr | 34900 kr |
| Age | Base salary | Monthly salary | |
|---|---|---|---|
| 18-24 | 100% | 30100 kr | 30100 kr |
| 25-34 | 99% | 33700 kr | 33700 kr |
| 35-44 | 100% | 34900 kr | 34900 kr |
| 45-54 | 95% | 35500 kr | 35500 kr |
| 55-64 | 95% | 35500 kr | 35500 kr |
| 65-68 | 96% | 36100 kr | 36100 kr |
| Snitt | 98% | 34900 kr | 34900 kr |
About the data
All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.
All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.
Profession Softener has the SSYK code 3353, which we use to match against the SCB database to obtain the latest salary statistics.
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