Service technicians, household appliances

What does a service technician for household appliances do? – Tasks and work environment

A service technician for household appliances is responsible for installation, troubleshooting, repair, and maintenance of white goods and other household devices. The work includes both scheduled service visits and urgent call-outs to private individuals, housing cooperatives, and companies. The technician often works independently at customer sites but can also be based at a service center. The work environment is characterized by varied days, involving both physical work and customer interaction. Technical problem-solving skills and good communication abilities are required to succeed in the role.

Salary development over time

The salary for a service technician in household appliances has shown a clear upward trend over the past three years. In 2022, the average salary was 34,100 SEK, increasing to 34 700 SEK in 2023. In 2024, the average salary reached 38 100 SEK, representing a salary increase of just over 11.7 % over the three-year period. The more significant increase in the past year can be explained by continued high demand for technical expertise and a shortage of qualified technicians in the industry. The market is also influenced by technological shifts and increased requirements for digital skills, which can make the profession more attractive and push wages higher. Gender pay gaps remain, with women earning on average 89 % of men's salaries within the profession.

Service technician in household appliances salary – comprehensive overview

• Average salary: 38 100 SEK/month
• Lowest salary: 34,100 SEK/month (woman)
• Highest salary: 47,800 SEK/month (man, public sector, more than 3 years post-secondary education)
• Hourly wage: 229 SEK
• Gender differences: Women earn 34,100 SEK, men 38 300 SEK (women = 89 % of men's salary)
• Regional differences: Salaries may vary depending on the region, but exact figures are currently unavailable.

Education and qualifications

To work as a service technician for household appliances, a high school education with a technical focus is usually required, preferably supplemented with further training or certification in electrical, electronic, or appliance technology. Practical experience is highly valuable, and many employers offer internal trainee programs or apprenticeship positions. Technical skills and problem-solving ability are central, as well as the ability to communicate clearly with customers.

• High school: Electrical and Energy program, 3 years
• Further training: Courses in electrical/electronics, refrigeration technology, or appliance service
• Certifications: Electrical safety training, possibly refrigeration certification
• Internship: Apprenticeship or trainee programs are common
• Prerequisites: Technical interest and basic mathematics
• Tips: Choose training with practical components for better employment opportunities

Common benefits and compensations

Service technicians for household appliances are often offered benefits such as company cars, work clothing, wellness allowances, and overtime pay. Other common compensations include travel allowances, performance-based bonuses, and sometimes educational support or skills development. Flexible working hours and the ability to work independently are also appreciated features.

Challenges and competition

The profession as a service technician for household appliances is characterized by high demand and many job openings, but also challenges such as technological development and increased digital competence requirements. The recruitment situation is considered paradoxical nationally: there are both recruitment difficulties and many leaving the profession. Over the next five years, demand is expected to remain stable, but employers report ongoing needs for qualified workers. Challenges also include physically demanding tasks, high pace, and the need for excellent customer service.

Tips for those wanting to become a service technician in household appliances

To succeed as a service technician in household appliances, it is good to be curious and have a strong technical interest, as technological solutions are constantly evolving. Being meticulous facilitates troubleshooting and reduces the risk of errors during repairs. Good social skills make it easier to build trust with customers and handle various service tasks. Flexibility and the ability to work independently are important, as workdays are often unpredictable and include both scheduled and urgent tasks. It is recommended to take advantage of internships during training to quickly gain experience. Continuously updating your knowledge through courses and product training enhances employability. Finally, a problem-solving attitude is essential for enjoying and developing in the profession.

Key facts about service technicians in household appliances

• Average salary: 38 100 SEK/month
• Salary range: 34,100–47,800 SEK/month
• Education level: High school + further training recommended
• Demand: 481 job openings nationwide (May 2024)
• Gender distribution: Women earn 89 % of men's salaries

Career paths and future prospects

After 3–5 years in the profession, there are opportunities to advance to specialist roles within specific machine types or brands, become a team leader, or internal trainer. Some choose to start their own service and repair business. The forecast from the Employment Service indicates great opportunities within the electronics repair and communication electronics sectors, which include service technicians in household appliances. Demand is expected to remain unchanged over five years, but recruitment difficulties may persist due to many retirements and technological development. Skills in digital troubleshooting and new energy systems provide particularly good future prospects.

Frequently asked questions about service technicians in household appliances

• What does a service technician for household appliances earn?
  - The average salary is 38 100 SEK/month, but the salary range goes from 34,100 SEK to 47,800 SEK depending on experience, education, and sector.
• What are the gender differences in salary?
  - Men earn an average of 38 300 SEK and women 34,100 SEK, which means women earn 89 % of men's salaries.
• What education is required to become a service technician in household appliances?
  - High school education with a technical focus, complemented by further training or certification in electrical, electronic, or appliance technology is recommended.
• What is the job market like for service technicians in household appliances?
  - Demand is high, with 481 job openings in May 2024.
• What tasks does a service technician in household appliances perform?
  - Installation, troubleshooting, repair, and maintenance of household appliances, as well as customer contact and advice.
• Are there regional salary differences?
  - Salaries may vary between regions, but exact figures are currently unavailable.
• What career opportunities are available after a few years in the profession?
  - Specialist roles, team leader, trainer, or starting your own business are common career paths.