Vacant job

About Carla

At Carla, we want to set a new standard for how cars are bought. Our goal is to make buying and selling a car online as easy and secure as buying anything else on the internet. Naturally, all our cars must be rechargeable. Our aim is for more people to experience the benefits of driving electric vehicles. Therefore, we have created the safest, most comfortable, and transparent way to buy or sell an electric car. Carla was founded in 2020 in Stockholm, and we are currently in an exciting growth phase.

Four years after launch, we are #1 in Sweden, with over a thousand reviews and an impressive 4.6/5 rating. On Trustpilot, you can read more about what our customers think of us: https://www.trustpilot.com/review/carla.se (https://www.trustpilot.com/review/carla.se)

About the Role

As an electric vehicle driver at Carla, you pick up and deliver cars to customers across Sweden. You are responsible for the execution during the journey, such as planning charging stops, handling schedule changes, and resolving unforeseen events without compromising on service. You are Carla's face to the customer and ensure professional treatment in every interaction. Upon arrival at the customer's location, you perform a thorough inspection according to protocol and document it in our digital tools. Pricing and rate setting are handled by one of our logistics coordinators, but it is your responsibility to flag any discrepancies.

This role suits you if you want to combine customer meetings, quality, and logistics with order, pace, and an eye for detail.

Your Mission

• Provide top-class customer service: professional, friendly, and secure interaction in every contact.
• Execute drives according to schedule and plan/prioritize what arises during the journey (e.g., charging stops, route adjustments, time changes).
• Take ownership of the assignment by booking trains/transport and accommodation when needed, as well as handling other practical details.
• Perform inspections (interior/exterior) according to protocol, document with photos, and report via phone.
• Flag discrepancies between the customer's information and the car's condition to the coordinator.
• Resolve unforeseen events (such as charging or schedule changes) quickly and independently.

We believe you are

• Solution-oriented and proactive – you take responsibility and see things through.
• Independent in execution, with good ability to coordinate details and make wise judgments during the journey.
• Thorough and detail-oriented. Interest in cars is an advantage but not a requirement: most important is your sense of service, quality mindset, and reliability.
• Communicative in Swedish and confident in customer dialogue.
• Calm, proactive, and thrive in a dynamic pace.

Qualifications

• Valid B-driver's license (manual) and a clean driving record for at least 3 years.
• Good technical understanding of mobile apps and digital tools.
• Good knowledge of traffic rules and safety regulations.
• Ability to travel for work; overnight stays occur during longer drives.

Information

• Scope: Full-time.
• Location: Assignments throughout Sweden, based out of Kungsängen (Stockholm).
• Working hours: Mon–Fri (varying times based on assignments) + approx. 1–2 overnight stays per week.
• Salary: 25,000 SEK/month during the first 6 months. Thereafter, there are good opportunities for salary increases based on performance.

Application

Selection is ongoing, so submit your application as soon as possible.

Please note that we do not accept applications via email.