Distribution Associate at BAUHAUS

As a distribution associate at BAUHAUS, you are responsible for ensuring that goods reach customers in the best possible way. It is your responsibility to ensure that deliveries to our e-commerce customers meet their expectations. In your role, you will have daily customer contact and deliver goods to customers via light truck, which requires a service-oriented and friendly mindset. You will meet many different people during your workday, and the demands for accuracy and structure are high. Your role also includes close collaboration with colleagues from customer service and the order department.

Your main tasks include:

• Delivery of online orders to customers
• Unloading and receiving goods orders from the central warehouse
• Planning and structuring orders in the distribution unit
• Ensuring that customers have a good delivery experience
• Ensuring quality, quantity, and delivery reliability for each order
• Reporting returns/complaints to customers and internally
• Collaborating with BAUHAUS customer service and order department

Who are we looking for?

A valid driver's license (B) is required, as well as proficiency in Swedish (spoken and written) and English (spoken), along with good communication skills. Your education is not decisive; great emphasis will be placed on your personal qualities. We are looking for someone who enjoys and is skilled at working with people and is very service- and customer-focused. We would like you to be a problem solver with a positive attitude towards your surroundings. Additionally, you should be accurate, flexible, and goal-oriented. We appreciate documented work experience from a similar industry and job tasks. In this recruitment, we will request a criminal record extract.

BAUHAUS offers:

a creative workplace where you will have many contact points within the company and be given opportunities for personal development and an exciting career, both in Sweden and abroad, as we are currently present in 19 countries. BAUHAUS is an inspiring workplace with a high ceiling and much joy, and we place great value on being a good employer. To achieve this and create a healthy work environment where everyone can feel involved and have the opportunity to develop, we work according to some guidelines, and we appreciate if you think like us about a good work environment.

• We share experiences and information
• We communicate and address each other in a pleasant manner
• We provide constructive criticism and acknowledge success
• We work to create a more enjoyable workplace through motivation, engagement, development, and training
• We respect each other's time and work, take responsibility for decisions, are available, and keep our promises
• We talk to each other, not about each other
• We accept no form of discrimination or sexual harassment.

BAUHAUS strives to allow employees to grow with the company and often recruits internally. We believe it is important to offer our employees development opportunities, and therefore we have our own training programs in areas such as sales and leadership. We also have a Talent program that provides opportunities for personal development and participation in a mentoring program with a personal mentor, all to strengthen one's own career. BAUHAUS is one of Europe's largest retail chains for tools, home & garden, with nearly 300 stores in 19 countries, of which 22 stores and a webshop are in Sweden. We have over 20,000 employees worldwide and about 3,000 in Sweden. We are present from Umeå in the north to Malmö in the south.

BAUHAUS distribution is a growing business area for BAUHAUS. We see this operation as a significant enhancement to our e-commerce and will therefore continue the expansion.