Vacant job

Customer Receptionist Workshop

We are looking for a driven and organized customer receptionist for our caravan & motorhome workshop. You must be able to keep many balls in the air at the same time and be technically inclined and interested. You have a positive attitude and are service-oriented, with a mindset that everything can be solved. You are the face of the company when the customer needs help.

Since the role involves partially independent work, it requires your ability to drive your work forward on your own.

You have experience from the industry and can therefore make an initial assessment of the customer's problem and estimate costs and time required.

The customer receptionist has a central role and is responsible for scheduling, delegating work, and providing feedback to the customer.

Previous experience as a customer receptionist in the automotive industry is required, as you need to have good technical knowledge to provide professional assistance to the customer. Experience with caravans and motorhomes is highly meritorious.

You should view the job long-term and have a strong desire to learn more and develop within the company.

Your tasks will include customer reception/scheduling of service jobs such as receiving bookings via phone, email, and drop-in, work planning, pricing, warranty management, reporting to suppliers, and administrative tasks such as order management and invoicing.

Retail sales of spare parts and accessories as well as McRent motorhome rentals and delivery walkthroughs to customers of the vehicles we sell are also part of the job responsibilities.

The position is full-time (daytime Monday - Friday) primarily.

A driving license (B) is required, preferably BE license.

Remember to write what you are doing today and why you are applying for this job.

Ongoing selection will take place.

The position may therefore be filled before the application deadline, so please submit your application as soon as possible.

Application deadline 2026-02-22

Start date as soon as possible

Fritids Metropolen AB - We are a reliable family business with about 10 employees, located between E4 & E12, just south of Umeå in our own large premises.

We offer our employees fresh and well-equipped staff facilities, wellness benefits, and discounts on spare parts from our suppliers.

We provide ongoing training as needed, both internally and in collaboration with our suppliers, to give you the opportunity for further development and to ensure that we together provide the highest quality service to our customers.

The largest caravan & motorhome facility in Norrland. Over 4000m2 under roof and 17500m2 of land. We are a full-service facility with sales, workshop, shop, and motorhome rentals under one roof.

We work with large and well-known brands of caravans and motorhomes from Burstner, Hobby, Pilote, Polar, and Sunlight. Motorhome rentals in collaboration with McRent. Fritids Metropolen AB also operates the online store fritidsmetropolenonline.se.