Vacant job

We are looking for a Receptionist at Scandic Stora Hotellet

No matter why guests come to us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team, creating a world-class guest experience. With us, you will take significant responsibility for making decisions that ensure guest satisfaction, and the teams develop and improve work methods and service as the world changes. We are convinced that it is when you get to develop and contribute all your skills and experience that we exceed guest expectations. On top of that, we have fun at work! So bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we truly care: about each other, our guests, and our planet.

What does the role entail? As a receptionist, you are responsible for providing our guests with world-class service. You are the spider in the web, ensuring that the guest is always the focus. You go through the arrival list and pay attention to the details. You ensure that the guest's wishes are fulfilled and always have a smile on your face with a creative solution in your back pocket. You solve most issues and are a star at turning an unhappy guest into a satisfied one. Your workplace is our lobby, where you meet the most guests. Your responsibilities also include administrative work, security tasks, and sales work. The work in the reception involves checking in and out hotel guests, welcoming them, and providing the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks related to guests and security. All work is done with guest satisfaction and sales in focus. The hotel is open 24/7, so it is important that you enjoy working shifts (mornings, afternoons, and weekends).

Who are you? To fit in this role, we believe you have well-developed social skills and can handle multiple things happening at once. It is very important that you can convey good hospitality to the hotel's guests. You also have experience and knowledge of working with computers as a tool. Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage. However, the most important thing is your personal qualities and attitude. To fit in this role, you need to be a responsive and unpretentious team player who takes significant responsibility for your tasks and the overall result.

Information about the position

The position is a permanent part-time employment at 75%. We look forward to welcoming you to Scandic Stora Hotellet in Nyköping!

The recruitment is done in collaboration with Tillväxt Nyköping. The selection process is ongoing, and your answers to the application questions will form the basis for the assessment of your application. The position you are applying for is with one of the employers that Tillväxt Nyköping collaborates with. If you are offered the job, it will be this employer – not Tillväxt Nyköping – who hires you.