Case Officer at the Customs Selection Center

Do you want to work in an authority that makes a difference in society and have meaningful, interesting, and exciting tasks within the intelligence operations selection center? If so, the Swedish Customs is for you.

The operational activities of the Swedish Customs are divided into four departments: control, revenue collection, customs crime, and intelligence.

The Intelligence Department collects, processes, analyzes, and manages intelligence information, performs risk analyses, and works with intelligence operations across all parts of the Customs' mission, regarding both illegal and dangerous goods as well as revenue collection. The work aims to prevent, detect, and thwart criminal activities. The department is divided into four units with geographical responsibilities: South, West, East, and North, and also includes the Customs Selection Center and the unit for strategic analysis and national desk.

The TSC is an important part of implementing the Customs' mission by providing expertise in selection and profiling capabilities. We are looking for a case officer for the Customs Selection Center (TSC).

About the position

The Customs Selection Center (TSC) is tasked with selecting and profiling, being responsible for risk outcomes, and proposing risk objects in the Customs' operational information to prevent, thwart, and detect smuggling offenses. In your role as a case officer, you will work on producing control orders, managing risk outcomes in the Customs' selection tools, creating risk rules, and analyzing transport flows to identify deviations.

In this position as a case officer at the Customs Selection Center, you will work operationally in our Post and Courier Group, focusing on managing outcomes and control recommendations within ICS2, as well as analyzing mail, courier, and air freight from third countries to find deviations.

As an employee at the Customs Selection Center, you are expected to contribute and work towards continuous development and improvement of the operations together with managers and other employees. The work includes developing routines and work methodologies, and participating in development work related to the selection area and IT support is an important part of everyday life.

Management and governance are largely conducted remotely, and as an employee, you work nationally, which means you collaborate with colleagues located in different parts of the country and work with various flows. This places high demands on collaboration skills and flexibility. Cooperation internally as well as with external authorities is a natural part of the work.

We are looking for someone who is development-oriented and passionate about finding deviations; we prefer that you have a broad understanding of the Customs' mission and customs procedures.

We are looking for someone who has:

• Experience in declaration review
• Relevant work experience of at least 3 years within another public or customs-related activity
• High school education with at least a passing grade in mathematics, social studies, Swedish, and English (regardless of course level)
• Experience working with and analyzing large data sets
• Experience in development work
• Good ability to express yourself well in Swedish and English, both orally and in writing
• Good communication skills
• Very good collaboration skills and accustomed to working in teams
• Swedish driving license, at least class B
• Swedish citizenship.

It is meritorious if you have:

• Experience in analysis within the declaration flow
• Experience working in intelligence
• Experience in product development related to software
• Experience with advanced analytical tools such as Palantir, I2 products, Neo4j, Power BI, or similar
• Knowledge of programming languages.

Personal qualities

We are looking for someone with strong self-drive, curiosity, and the ability to quickly take on new tasks. Logical thinking and the ability to see patterns and think outside the box.

As a person, you thrive just as well working independently as in a group. You find it easy to establish and maintain good relationships. To enjoy the work, you need to have an aptitude for analysis, be innovative, and be positive about change and development based on the needs of the operations.

Being a good representative of the Swedish Customs is a given.

We place great importance on personal suitability!

We offer you

By working at the Swedish Customs, you have an important job where you contribute to a safe and secure society. We value job satisfaction and professional development and strive for a good balance between work and leisure for our employees. With us, you will receive secure employment conditions, and our benefits include wellness grants, subsidized medications, as well as good vacation and pension terms.

Other

Reference number: TV-2025-10793.

Location: Malmö, Karlshamn, Gothenburg, Stockholm, Arlanda, or Norrköping.

The employment is a permanent position with immediate start. Individual salary setting applies.

Start date: As soon as possible.

We have high demands on our employees' security and confidentiality awareness. Before a hiring decision is made, you will undergo a drug test and background check. Security clearance with a register check according to the Security Protection Act will be conducted before employment, as the position is classified. The Swedish Customs is a total defense authority, and upon hiring, you may be assigned to a military position within the Customs.

The Swedish Customs values the qualities brought to the organization by having a balanced gender distribution and ethnic diversity.

For more information and application

Inquiries about the position can be made by Mats Westher at 08-456 65 41. Questions about the recruitment process can be directed to the Customs PA support at 060-67 25 85. Union representatives are for OFR-P/TULL-KUST, Ulf Persson, at 040-661 33 21 31, and for Saco-S, Katarina Hernhut, at 08-456 52 65.

Your application, including a personal letter and CV/resume, must be submitted to the Swedish Customs no later than May 4th. You apply via the electronic application form below.

We kindly ask for no contact with staffing and recruitment companies or advertisers.