Vacant job

Our client, a leading company in communication infrastructure, is now looking for aNOC Technicianto join a dynamic and solution-oriented team in Kista. Here you will work with critical infrastructure, technical challenges, and colleagues who fully support each other. Does this sound like something for you? Read on!

About the company

Our client is a technology-driven company that ensures the operation of communication networks, mobile networks, and electrical infrastructure across Sweden. With the ambition to be the industry's most attractive employer, they work value-driven with a strong focus on sustainability – both for people and technology. Here you will find a culture where innovation is encouraged, respect is shown, and responsibility is taken – and where you as an employee have the chance to grow, both professionally and personally.

About the team & role

You will become part of a tight-knit team within the NOC (Network Operations Center), which currently has 11 employees. You will work shifts according to a rotating schedule that includes morning (07:00–15:30), evening (13:00–21:30), night (21:00–07:30), and 12-hour shifts during weekends and public holidays.

The role involves, among other things:

-Monitoring and managing incoming alarms and incidents in networks and infrastructure

-Troubleshooting, prioritizing, and resolving issues via, among others, ServiceNow

-Documenting and recording deviations

-Collaborating with field technicians and other technical teams during escalations

-Having an overview of planned work and ensuring it is carried out correctly

-Managing different applications simultaneously 

About you

We are looking for someone who wants to make a difference and is comfortable in a shift-based environment. You are technically inclined, enjoy fast-paced work, and can easily see what needs to be done – and take the initiative to do it. You are not afraid to roll up your sleeves and enjoy collaborating.

We believe you have:

-Previous experience in operating various networks within IP networks, mobile networks, and critical infrastructures 

-Basic knowledge of networks, IT, and support from similar roles

-Previous experience working shifts 

-Familiarity with working in ServiceNow or similar ticketing systems

It is a plus if you also have:

-Experience working in a NOC, operations, or support role previously

-Knowledge of working methodologies within telecom/IT infrastructure

Other information:

-Start: week 19 

-Working hours: morning (07:00–15:30), evening (13:00–21:30), night (21:00–07:30), and 12-hour shifts during weekends and public holidays.

-Selection is ongoing, so send your application today

Welcome with your application!

Do you think this would suit you, or perhaps someone you know? We have an ongoing selection process and may fill the position before the application deadline, so do not hesitate - send in your application today!

The recruitment will be conducted by Ed:Za Group. If you have any questions or concerns related to the position and the process, you are warmly welcome to contact us.