Vacant job

Job Description

As Store Manager at Singular Society, you will be responsible for store experience and superb service to all our visitors. Being a role model, representing Singular Society acting as an ambassador in everything you do. ​

By acting in line with our values you will be a part of leading our company forward with success.​

Member recruitment, sales performance, experience and profitability of the store will be your overall responsibility. Planning all store operations and activities. ​

Leading, motivating and inspiring your team to reach overall goals will be a part of your daily work. ​

If you share our passion for quality, design and value – join us on the journey to rethink retail, apply today.​ ​

Key Responsibilities​

• Secure superb service, in all areas according to our Service standards.
• Retain and recruit members as Singular Society ambassadors as a part of the daily work.
• Identify sales opportunities and implement strategies to enhance the shopping experience in your store. Follow up and analyze main KPIs and initiate actions for improvements, balancing long and short-term planning for the store. Execute on our recruitment targets and onboarding to ensure member growth.
• Ensure high quality standard on merchandising, commercial calendar and store standards.
• Follow up and secure allocation and stock levels in cooperation with Office team ​.
• Support, lead and manage a team to enhance the shopping and working experience in your store. Ensure to motivate your team to achieve company goals and objectives ​.
• Plan, execute and follow up the recruitment processes for your store. Execute staff training and development. Organize, provide and carry out training sessions.
• Identify future talents and work to ensure clear goals for development. Ensure that succession training is carried out. Build a strong feedback culture with daily feedback. Follow yearly dialogues and probation talks being conducted and ensure team/colleagues improvements.
• Ensure that all safety and legal procedures are followed​.
• Be a role model by living our values and acting on our leader principles.

Qualifications

• Expertise in building and maintaining strong relationships.
• Strong focus on delivering exceptional store and shopping experiences.
• Proven track record of achieving and exceeding targets.
• Strong team leadership and coaching abilities.
• Deep understanding of clientele expectations and behaviours.
• Understanding of brand heritage, craftsmanship and exclusivity.
• Knowledge of retail operations, including visual merchandising and stock management.
• Strong verbal and written communication skills.

Additional Information

Singular Society is a membership-based brand that gives access to premium life essentials at the price of what they cost to make.​

With a carefully curated range of responsibly made high-quality home and wardrobe essentials. ​

Singular Society is a portfolio brand within the H&M Group.​

Additional information​

This is a full-time position, 40h/week​.

You will report to Head of Retention​.

Interviews are held continuously, we ask you to send in your application latest 16/5.