Vacant job

Steam rises inside Steam Hotel, if the walls could talk, they would share stories from 100 years ago. Stepping under the enormous chandelier, ascending to the top floor for Asian flavors, and gazing out over Lake Mälaren is truly a magical experience. At Steam, there is not a dull moment, with grand banquets, newlyweds, entertainment, and so much more!

Are you a passionate and driven salesperson with the ability to create unique experiences?

If you are passionate about creating exceptional experiences for our B2B guests and have a passion for sales – then you might be the one we are looking for. At ESS, we live and breathe our values every day – in everything we do, in every meeting, and in every action. We do things our way and are now looking for a new Key Account Manager – or as we call it, a Business Opportunity Manager (BOM). A person who is not only driven by business but also by building and developing long-term customer relationships, exceeding set goals, and constantly evolving in their professional life.

At our destinations, which we call our hotels, we work far from traditional meetings. We focus on the overall experience and always deliver something beyond the ordinary. We work with the concept of "Bleasure" – a perfect blend of business and leisure – where fantastic ideas are born and realized in an inspiring environment.

We are looking for someone who, with passion, professionalism, and a playful personality, can inspire our guests and create memorable experiences. You will be a crucial part of creating the experience that our guests will remember and talk about long after their visit with us.

What does a Business Opportunity Manager do at Steam Hotel?

As a BOM, you have overall responsibility for developing and managing customer relationships and identifying new business opportunities. Your focus will be on large and complex Meetings & Events, and you will spend a lot of time in contact with customers through tours, meetings, and calls – all to create business and strengthen our long-term customer relationships. You will also hold customer events and engage in Social Selling, for example via LinkedIn.

Your responsibilities will include:

• Getting both existing and potential customers to choose our destinations for their meetings and events.
• Owning the business from needs analysis to ensuring that the business fits both the customer and Steam Hotel.
• Working with large and complex deals and ensuring they are as successful as possible.
• Being responsible for and developing a customer portfolio to drive growth.
• Working towards ambitious goals and being driven to achieve and exceed them.
• Being creative, flexible, and always ready to go the extra mile for our customers.
• Building long-term relationships and creating repeat guests.

You will work at Steam Hotel and report to Johannes, Commercial Manager. At the same time, you will be part of a dynamic team at ESS Sales, where you will collaborate with other Business Opportunity Managers, Client Success Agents, and other colleagues in sales.

About you:

• You have an established network within the business community in Västerås/Stockholm and preferably experience from the hotel, experience, or event industry.
• You are analytical and have the ability to understand and calculate business to ensure they are as good as possible.
• You are social, love creating memorable experiences with customers, and build long-term relationships.
• You have a high drive and strong inner motivation, seeing change and development as a natural part of your work style.
• You thrive on working towards high goals and are driven to win business.
• You are self-sufficient but also enjoy being part of a team where we celebrate both individual and collective successes.
• You always strive to develop both yourself and the customer experience.
• You have excellent communication skills and are fluent in both Swedish and English, in both speech and writing.

What matters most to us is who you are as a person: your energy, your passion, your drive, and your determination. And of course, a dose of "nothing is impossible". If this resonates with you, we are confident that you will thrive with us.

About the position

Application deadline 31/3-2025.

Start date & Salary: Desired start in April/May 2025/ as soon as possible. Salary according to agreement. Collective agreement between Unionen and Visita.

STEAM

An 18-story high and 100-year-old building, 15 meters from the waterfront, with 263 rooms in industrial romantic style, restaurants and bars with an international feel, a 1000 sqm Pool Club, Sweden's only action water park, and a view over Lake Mälaren that will take your breath away, guaranteed to awaken all your senses.

With us, guests do not just book a room – but an unforgettable experience. Our ambition is that The Steam Hotel, despite its size, should give the feeling of a personal residence where every detail is carefully considered.

We offer you an eventful and energetic workplace with responsibilities, authority, and Sweden's most dynamic and exciting hotel group ESS Group behind you. With proximity to joy, laughter, and incredibly expectant guests, you will have the chance to help create unique guest experiences of world-class.