Vacant job

The home is the most important and expensive investment we make as individuals. Homes are also the world's largest asset class. Nabo makes it easy to engage with your housing even if you are not an economist, lawyer, or property engineer. Every day we simplify for housing cooperative boards, property owners, and residents so they have more time for other things.

Nabo is on a journey to shape the future of property management and housing services. We see an industry that has long lacked new, smart, and digital solutions – and we have started to change that. Do you want to join the journey?

Nabo is the only player in the industry that has developed its own platform for property management. It automates routine work and makes everyday life easier for both customers and our own management experts.

To shape the future of property management and housing services, we need to be at the forefront. And we need to be brave and engaged. At Nabo, you have clear goals and drive your own development with the support of engaged leaders. In addition to personal development, we hope that our days together consist of high enjoyment and many laughs. Our goal is for your time at Nabo to be the highlight of your career.

We are growing and are now looking for a technical coordinator for our office in Malmö. As a technical coordinator, you will play a central role in managing incoming reports of issues from property owners, boards, and residents in the housing cooperatives that Nabo manages, focusing on Malmö, but you will also support the team that works nationally. In this role, you will have the opportunity to contribute to high customer satisfaction and ensure a quality delivery to Nabo's customers. You will function as the spider in the web by answering incoming calls and emails regarding various property-related questions and be responsible for coordinating these matters further, for example, if technicians or property managers need to be involved to resolve the issue. The role requires good communication and administrative skills, where you will have the opportunity to contribute to effective work processes and collaborations within Nabo's technical management. The role also includes key handover. As a technical coordinator, you will work in an exciting and customer-facing role with many points of contact, both externally and internally with other employees at Nabo. Your immediate manager describes their leadership as open and that your relationship will be characterized by trust. If you enjoy working with freedom under responsibility, this is a role that will suit you.

• To succeed in the role, we see that you need to have at least 1 year of experience working as a property technician or property caretaker. Alternatively, experience with issue reporting for residential properties, property emergency services, or a similar role with comparable responsibilities.
• Experience in customer support or customer service.
• Good IT and system skills.
• Fluent in both Swedish and English, as these are the languages you will communicate with our customers.

• Previous experience working with properties and housing cooperatives, preferably in technical matters.
• Previous experience handling warranty issues related to properties.
• Previous experience working in the service system Mobigo.

We hope that you who are applying for this role have a solution-oriented approach, you are unpretentious and driven by providing a professional and customer-focused response. Furthermore, we believe you have good collaboration skills and with a social charm contribute to a good customer experience.

Final candidates will, upon their approval, be subject to a background check.

If you have any questions, please contact Leon Olofsson, Talent Partner at Odevo SE.

Malmö