Bilingual Customer Service Representative | Royal Design | Nybro

Join our dynamic customer service team at our client in Nybro, where every day brings new opportunities to deliver world-class service. If you are passionate about helping others and want to grow in an inspiring environment within the leading online interior design stores in the Nordics, this is your chance!

About the Position

As a customer service representative, you will handle incoming calls and emails, assist customers with inquiries, manage the company's systems, and ensure high service quality together with your team.

About You

Formal Qualifications

We are looking for someone who is meticulous, responsible, and reliable. You have a burning passion for service and possess good computer skills as well as system knowledge. To succeed in this role, it is essential that you are fluent in both Swedish and English. Currently, multilingual skills with German are particularly desirable. These qualifications are necessary to effectively manage incoming calls and emails from customers, as well as to administer the system professionally.

Meritorious

Previous experience in service, administration, and/or customer service is an advantage. An interest in interior design can also be beneficial as the company operates in this field. Individuals with this background tend to adapt more quickly to the work and contribute to the team's success. Experience from similar work environments, where calmness and goal focus are central, can further strengthen your application.

Employment Information

Temporary employment/Full-time/Part-time/Daytime 08-17

As One of Us

As an employed staffing consultant with us, you will always receive a competitive salary, vacation, pension contributions, insurance, and access to our collective agreement. We want you to feel good with us, so we naturally offer our consultants wellness grants and occupational health services. During your employment, you will have a consultant manager responsible for your assignment, ensuring that you enjoy your workplace and supporting you in your professional development.

About Lernia

Lernia is one of Sweden's leading staffing and recruitment companies and is present throughout the country. With our extensive network, we offer exciting jobs with attractive employers and brands that help you develop your skills and career, both in the long and short term.

How to Apply for the Position

To apply for the position, create an account with us where you attach your CV and cover letter. You are of course welcome to contact us if you have any questions about us or the position. We refer you to bemanning.kalmar@lernia.se.