Vacant job

📍 Stockholm | Hybrid | Full-time

Do you want to work at the intersection of content, technology, and operational processes in an international environment? We are now looking for a Content Operations Coordinator who wants to ensure high quality in content deliveries and contribute to the development of efficient workflows and processes.

In the role of Content Operations Coordinator, you will become an important part of a global team where you handle incoming cases, coordinate activities between various stakeholders, and ensure that content is delivered with high quality and precision.

You will work closely with both internal teams and external content partners, while driving improvement initiatives, analyzing processes, and contributing to an efficient operational flow. This role suits you if you thrive in a fast-paced, changing environment where collaboration, problem-solving, and structure are crucial for success.

• Handle and follow up on incoming cases and requests

• Identify, analyze, and resolve content-related issues

• Coordinate activities between internal teams and external partners

• Ensure quality and efficiency in content deliveries

• Contribute to the development and improvement of processes, routines, and documentation

• Participate in projects, analyses, and prioritized business initiatives

• Handle time-sensitive cases and escalations as needed

• Have excellent English skills, both verbal and written

• Have experience with CRM systems such as Salesforce, Zendesk, or similar platforms

• Have at least two years of experience from the music and/or podcast industry, digital services, or operational roles within technology-driven businesses

• Are structured, communicative, and have good collaboration skills

• Enjoy handling multiple parallel tasks and working towards deadlines

• Are solution-oriented and motivated by improving processes and ways of working

• Thrive in an international and dynamic environment with a high tempo

• Knowledge of metadata management and industry standards such as DDEX, RSS, or similar

• Experience with AI automation, AI-driven solutions, or other modern AI technologies

Here you will have the opportunity to work in a global operation where innovation, collaboration, and development are at the center. You will become part of an engaged team with great opportunities to influence workflows, processes, and delivery quality while developing your skills in an exciting and future-oriented industry.

📅 Assignment Period: 2026-06-15 – 2026-12-14 📍 Location: Stockholm (hybrid) ⏰ Scope: Full-time, 100%

Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company – quickly and efficiently. Our main focus lies within Finance, Administration, HR, Marketing, and IT, but we also possess the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries.

Although we are a relatively new player, we have already built trust with many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us a natural partner for companies that want to stay ahead in their recruitment efforts.