Information assistant, products or services salary

Information Assistant, Products or Services - Salary and Work

Information assistants in products or services, also known as Customer Service Personnel, play a vital role in companies and organizations by providing information and support to customers. Here is an overview of salary, job duties, and requirements for working in this profession.

Salary

The average annual salary for an Information Assistant in products or services amounted to 29 300 kronor. There is a clear gender pay gap, where men earn an average of 29 900 kronor and women earn 28 900 kronor. This means that women in this profession earn 97% of what men do. There has been a positive change in the average salary from the previous year, when it was 28 300 kronor.

Job Duties

As an Information Assistant in products or services, it is your responsibility to communicate with customers through various channels such as phone, email, or chat. You assist customers with their inquiries, provide information about products or services, handle complaints, and resolve any issues. Having good communication skills, being service-oriented, and being able to handle stress are important qualities to succeed in this profession.

Education and Requirements

To work as an Information Assistant in products or services, a high school education is usually required, where it can be advantageous to have focused on subjects like economics, communication, or similar. Some employers may also require relevant experience in customer service or related areas. It is important to be detail-oriented, organized, and have the ability to work independently and in a team to thrive and succeed in the profession.

Working as an Information Assistant

If you are interested in working as an Information Assistant in products or services, it is important to have a positive attitude, be responsive to customer needs, and be prepared to handle different situations in a professional manner. Continuously developing your communication skills and knowledge of the company's products or services can also be crucial to succeed and advance in the field.

Conclusion

Information Assistant, products or services, is a profession that requires good communication skills, service orientation, and the ability to handle various customer interactions. With an average annual salary of 29 300 kronor and an increase from the previous year, this profession may be appealing to those who enjoy helping and assisting customers.

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