Clerk, operator salary

Dispatcher, Telephone Operator: Salary and Work

Dispatchers and telephone operators play important roles in customer service and administration. Below is an overview of salary, job duties, education, and requirements for working in this profession.

Salary

The average salary for a Dispatcher, Telephone Operator is 27 600 SEK per month. It has been observed that men in the profession have an average salary of 27 400 SEK, while women earn an average of 27 700 SEK, which means that women earn 101% of what men do. There has been a decrease in the average salary from 30 100 SEK since the previous measurement/year.

Job Duties

Dispatchers and telephone operators are usually responsible for answering incoming calls, responding to customer inquiries, managing orders and deliveries, and assisting with administrative tasks. They play a crucial role in ensuring effective communication and customer service.

Education and Requirements

To work as a Dispatcher, Telephone Operator, a high school education or equivalent is typically required. It is advantageous to have good communication skills, be service-oriented, and have the ability to handle multiple tasks simultaneously. Experience in customer service can be an advantage when applying for jobs in this profession.

Things to Consider

If you are interested in working as a Dispatcher, Telephone Operator, it is important to be prepared to work at a fast pace, have patience with customers, and be meticulous in your communication. Being flexible and able to handle stressful situations can also be crucial to succeeding in this profession.

Benefits

Potential benefits for Dispatchers and telephone operators may include paid training to further educate themselves in customer service or administrative areas. Some employers may also offer benefits such as a company-paid mobile phone or similar, depending on the workplace policy.