Make a difference. Every day.

Are you an experienced nurse who enjoys working independently? Do you like challenges and want to work in a constantly developing environment? Do you want the opportunity to work remotely from time to time? Then 1177 by phone is the right workplace for you! We are now looking for dedicated nurses for our office in Malmö, as we are expanding our operations and replacing staff retiring from pension.

We are a cheerful team consisting of approximately 90 nurses, one doctor, two administrators, and three unit managers. At our workplace, we care about each other's working environment and work according to Region Skåne's core values: welcoming, driving, caring, and respectful. The office in Malmö, where you will be located, is centrally situated in nice and fresh premises with easy access to public transport. We also have an office in Kristianstad located near the hospital, with its own unit manager.

1177 by phone is a national service that operates around the clock in all regions of Sweden. We primarily serve the citizens of Skåne, but also answer calls from other regions.

Want to know more about what it is like to work with us? Please take a look at the video below:

https://play.mediaflowpro.com/ovp/17/04CFP2EP6D (https://play.mediaflowpro.com/ovp/17/04CFP2EP6D)

3 Position(s)

Job Responsibilities

Here, you work in a helpful and supportive team where everyone has different backgrounds and competencies. As a nurse, you mainly work with telephone advice, make qualified medical assessments, provide self-care advice, and refer callers to the appropriate level of care. To assist you in your work, you have symptom-based decision support where you follow a well-structured conversation process. In the conversations, you as a nurse can also connect via video or have images sent to you, which facilitates the assessment.

The position involves day, evening, and weekend work, and we work two weekends out of five. We work with a preference schedule that runs over 15 weeks, allowing you to influence your schedule. There is an opportunity to work remotely, via a home workstation, once you have gained experience and can work independently. Currently, about 30 nurses work some shifts per week remotely. We value that you have a good working environment, and here you can feel secure in keeping up with your tasks, performing adequately, and finishing your shift on time.

It is important to us to create the best possible conditions so that our nurses feel secure in their role; therefore, you are offered continuous training with medical lectures every other week. As a new employee, you are offered a comprehensive induction program with both theoretical and practical training for four weeks. You also have a personal supervisor as support and sounding board in your work.

"1177 by phone is a workplace where I, as a nurse, truly feel valued and appreciated. It is a job where my previous experience and skills are seen as positive and put to use. 1177 by phone is also a workplace in constant development, for example digitally and with video, and I receive regular medical lectures, participate in externships, and have dedicated time to deepen my knowledge and learn new things," says nurse Lisa.

Qualifications

We welcome you who are a licensed nurse with the eligibility to work within Swedish healthcare. You have language skills in Swedish corresponding to at least level C1 according to the Council of Europe's scale. Furthermore, it is a requirement for the position that you have previous experience working as a nurse, where we would like to see that you have experience in making assessments. Since large parts of the work are performed digitally, good computer skills are also a prerequisite for the position. It is an advantage if you feel comfortable conducting conversations in English.

You have an engagement and the ability to motivate and inspire your colleagues, as well as to get everyone to work towards the organization's common goals. Furthermore, you are guided by goal- and result-oriented thinking in your prioritizations and actions, and you find it easy to structure your work. For this position, great importance will be placed on personal suitability.

In this recruitment, we apply rolling selection. You are warmly welcome to submit your application today; we look forward to getting to know you!

Employment Type: Permanent.
Duration: Permanent, Start Date: Start date by agreement.

Region Skåne exists so that everyone living in Skåne feels good and has confidence in the future. Through borderless cooperation and care, the best conditions are created for a healthy life within business, public transport, culture, and healthcare in Skåne. Together, we make life more possible.

The Department of Close Care and Health has existed since January 1, 2025. The department is responsible for grant-funded healthcare activities within close care. This includes, among other things, mobile teams and specialized palliative care, reception activities within close care, emergency care within close care, 1177 by phone, as well as certain region-wide functions. Additionally, the department is responsible for the development and follow-up of the transition to close care in Region Skåne. The number of employees is estimated to be around 1,000.

At https://www.skane.se/ledigajobb (https://www.skane.se/ledigajobb) you can see in which stage Region Skåne's recruitments are and how many people have applied for the positions.

If you have protected personal data, you should contact the contact person mentioned in the advertisement so that your application is handled according to special routines.
When you apply for a job at Region Skåne, your application becomes a public document according to the principle of public access. The information is processed and stored in accordance with the General Data Protection Regulation (GDPR).

To staffing and recruitment agencies and to you who are salespeople: We kindly but firmly decline direct contact with staffing and recruitment agencies as well as sellers of further job advertisements.