Vacant job

ISS is one of the world's largest service companies, and this year we celebrate 80 years in Sweden! With over 6,500 employees across the country, from north to south, we deliver service that makes a difference. We offer our customers everything from cleaning to technical services, catering, and workplace services. We create workplaces where people thrive, businesses grow, and sustainability is a given – socially, environmentally, and commercially. Our employees are the heart of what we do – and crucial for ensuring our customers feel safe, seen – and for their workplaces to flourish.

An experienced and positive leader with proactive drive and a strong business focus – who builds collaborations and develops both operational delivery and complex relocation projects.

About the Role

As a Service Manager, you will have overall responsibility for one of ISS's valuable contracts, with headquarters in Stockholm and operations across Sweden. Here, you will play a key role in leading an experienced team, developing strong customer relationships, and driving a long-term and successful partnership.

• Location: Stockholm
• Employment Type: Permanent full-time position, with an initial probation period of 6 months

Your Main Responsibilities

• Personnel and P&L responsibility
• Lead an experienced and professional team that is already delivering strong results in partnership with the customer
• Ensure continued high delivery standards and a positive ISS footprint
• Develop and strengthen the collaboration with the customer's Workplace team
• Drive projects and further development of the partnership
• Travel and presence at various offices in Sweden
• Part of the management team with direct reporting to the Key Account Manager

What We Offer

You will work closely with competent colleagues from whom you will benefit greatly, as we value helping and developing each other. ISS's size and broad range of services contribute to good development opportunities both nationally and globally. Our focus is on taking care of and developing our employees, because we believe that "People make places". ISS offers among other things training and development opportunities – all to ensure you are engaged and grow with ISS in the long term.

We value diversity and inclusion highly. At ISS, all people are equally valuable and have the same rights and opportunities. Our employees reflect the diversity of society, which is both a competitive advantage and an asset in our long-term sustainable work. Our inclusive corporate culture strengthens our employees, makes us more creative and productive, and creates a more attractive workplace.

ISS values, which are fundamental to how we work, are quality, responsibility, honesty, entrepreneurship, and community. Therefore, it is important that you feel that you stand for a way of working and an attitude that aligns with these values.

Who Are We Looking For?

We are looking for an experienced and confident leader with a present, trust-based, and engaging leadership style. You create structure, energy, and direction in a daily routine where both people and delivery are in focus – and you get things done through collaboration and clear communication.

You have documented experience in leadership roles with personnel and P&L responsibility, as well as experience driving and leading projects in complex and operational environments. You thrive in customer-facing contexts and have experience developing long-term and value-creating partnerships.

You communicate fluently in both Swedish and English, both verbally and in writing, and have good system proficiency, including work in financial systems, Excel, and data-driven tools.

As a person, you are positive, engaged, and inclusive – you bring the team together, create energy, and get people pulling in the same direction. At the same time, you are structured, analytical, and solution-oriented, with a strong drive to develop, improve, and take the next step.

Your Application

We hope we have sparked your interest! We look forward to receiving your application by 2026-06-30. We have an ongoing recruitment process and wish to hire as soon as possible, taking into account any notice periods. Please attach your CV and cover letter to your application. Due to GDPR, we cannot accept applications via email.

For questions about the position, please contact Ina Alwén, Key Account Manager, via: [email protected] (mailto:[email protected])

We look forward to your application!