Vacant job

About the Hotel

Scandic Visby is located with the best starting point to explore the medieval town or venture out into the countryside by car. A lovely hotel with a resort feel, where the rooms are divided into different buildings. Our restaurant is open year-round where we serve breakfast in the morning and dinner in the evening, with menus that adapt to the season. During the summer, we open our lovely outdoor terrace with a pool, and for those who want to swim year-round, we offer a warm hot tub under the open sky.

We who work here focus on a personal, friendly, and welcoming approach to our guests, of course, but also towards each other. We always focus on our collective work and come together where needed. By being a team that works with a lot of inspiration and joy, we create fantastic hotel experiences for our guests.

What Does the Role of Receptionist Entail?

As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web who ensures that the guest is always the focus. You go through the arrival list and pay attention to the details. You make sure that the guest's wishes are fulfilled. You always have a smile on your lips and a creative solution up your sleeve. You solve most issues and are a star at turning a dissatisfied guest into a satisfied one. Your workplace is our lobby, as that is where you meet the most guests. Your responsibilities also include administrative work, security tasks, and sales work.

The work in reception involves checking in and out hotel guests, welcoming them, and providing the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks related to guests and security. All work is done with guest satisfaction and sales in focus.

The hotel is open 24/7, so it is important that you enjoy working shifts (mornings, afternoons, and weekends).

Who Are You?

To fit the role, we believe you have well-developed social skills and are capable of handling many different things happening simultaneously. It is very important that you can convey good hospitality to the hotel’s guests.

You also have experience and knowledge in working with a computer as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage. We prefer that you are at least 20 years old due to the regulations of our serving license.

However, the most important thing is your personal qualities and attitude. To fit the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result. It is advantageous if you have some form of education in Hospitality.

Information About the Position

The position is a part-time temporary role of about 40% from January to March, with a great opportunity for seasonal work of 70-80% until August.

The hotel is open 24/7 every day of the week. You will work shifts for morning and evening shifts, weekdays and weekends. Night shifts may occur.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to Scandic Visby!

We who work here focus on a personal, friendly, and welcoming approach to our guests, of course, but also towards each other. We always focus on our collective work and come together where needed. By being a team that works with a lot of inspiration and joy, we create fantastic hotel experiences for our guests.

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic Visby.

Our Values

• We are dedicated
• We deliver
• We work together
• We are in motion