Vacant job

At the Swedish Migration Agency, we work with one of the major societal issues of our time – migration. We are a total of about 6,000 people here, and we have an unusually important job!

We are looking for migration case officers for Reception Unit 1 in Kållered.

With us, you will work on current societal issues that are influenced by what happens in our environment. Issues that concern and engage. We offer a dynamic environment characterized by meeting people and continuous learning.

What does a migration case officer do?

As a migration case officer, you will handle, investigate, decide, and propose decisions in various types of cases. The decisions have legal effects for individuals and affect their rights to benefits, rights, and obligations. Additionally, you will work with administration where you manage records and documents that have been received or created in a case. In your role, you will meet and have conversations with individuals who have cases at the Migration Agency and other stakeholders. The conversations may involve informing about decisions or explaining the Migration Agency's processes as well as guiding and providing service. You identify and address any special needs of individuals and, where applicable, hold conversations with adults and children in vulnerable situations. You may also work with community introduction for applicants, both in group discussions and individual conversations. You may also be involved in our return assignment.

Who are you?

We are looking for someone who has good collaboration skills, is attentive, and resolves conflicts in a constructive manner. You are clear in your communication and ensure that messages are conveyed and that expectations are clear for all parties involved. Furthermore, you are structured and can independently plan and organize your work effectively towards set goals and deadlines. You are flexible and can easily adapt and change your perspective and approach when circumstances change.

In our work as civil servants, there are also high demands for judgment and a strong awareness of security and confidentiality.

You, who are applying, have:

• A university degree of at least 120 credits with a legal, social science, or behavioral science focus or another academic education in combination with relevant experience for the role
• Knowledge of administrative law matters
• Experience in roles requiring good service and professional treatment
• Good communication skills and express yourself well in both spoken and written Swedish and English
• Good knowledge of the Office suite

It is advantageous if you have:

• Current experience in administrative law matters
• Experience in case handling

Information

Employment type: permanent with a probationary period

Working hours: office hours

Location: Kållered

Start date: as soon as possible by agreement

Employment benefits: Read about our employment benefits here (https://www.migrationsverket.se/Om-Migrationsverket/Jobba-hos-oss/Vart-uppdrag-och-arbete.html).

Application

Welcome with your application documents no later than December 28, 2025. We accept your application via our recruitment system.

About the recruitment process

For us, it is important that all competence in the labor market is utilized. We therefore welcome all applicants and strive for a balanced gender distribution and diversity. As a government agency, we recruit based on merit and skill. You can read more about what this means at this link (https://www.arbetsgivarverket.se/jobba-statligt/fragor-och-svar/Hur-ser-rekryteringsprocessen-ut-for-statliga-jobb/).

We use selection questions during the application process. Please answer them as thoroughly as you can, as your responses are significant for whether you qualify to proceed in the recruitment process. In some recruitments, we also use tests to assess how well your skills match the position you are applying for. During a possible interview, you may also be asked questions related to security.

If you wish to contact union representatives, contact details for Saco-S, Seko, and ST can be found at the bottom of the page under “Job vacancies and expressions of interest” on the Migration Agency's website: here (https://www.migrationsverket.se/om-migrationsverket/jobba-hos-oss/lediga-jobb/fragor-och-svar-om-att-soka-jobb-hos-oss.html#svid12_5560a3b619996eafa4b2b0).

To work at the Migration Agency, you must have the right to reside and work in Sweden on one of the following grounds: Swedish citizenship (requirement for certain positions), Nordic citizenship, EU citizenship, or permanent residence permit.

If you have protected personal information, or any other information that you consider to be sensitive, please contact [email protected] (mailto:[email protected]) before submitting your application, and we will tell you more about our security procedures.

Read more here (https://www.migrationsverket.se/om-migrationsverket/det-har-gor-migrationsverket/personuppgifter.html).

The Migration Agency's recruitments are conducted entirely in our own or contracted suppliers' management. We therefore ask not to receive phone calls and emails from recruitment companies and ad sellers.