Swedavia AB - Logo

Group Manager for Passenger Service at Visby Airport

Swedavia AB

29 days left
to apply for the job

Do you want to help make Visby Airport a magical meeting place? We are now looking for a Group Manager for Passenger Service! What does the role entail? As a group manager (GC), your task is to contribute to the development of both the business and the employees. You will be part of a team of five group managers with personnel responsibility. Together with other functions within the operations department, you will be responsible for large parts of the airport's daily operations. As the group manager for Passenger Service, you will have a varied job with significant personal responsibility.

You will have personnel responsibility for your team of 10-14 employees who work in passenger service at our information desk, Ground Handling/check-in, and also security control.

In your role as GC, you are responsible for ensuring that the work is carried out in accordance with applicable legislation and regulations, internal governing documents, and local instructions. You will be involved in budget work, have responsibility for the work environment, conduct workplace meetings, as well as salary setting and recruitment. This means that your work largely involves communicating, informing, and involving your employees with the aim of creating a safe work environment, participation, and a good working climate.

We also hope that as part of your job, you can contribute to the daily operations and take responsibility for an area that the airport needs. This could be in the commercial area, communication, or information.

Who are you?

We are looking for someone who has:

  • Experience in service and customer interaction, e.g., as a group manager in the airline or hotel industry
  • Good knowledge of Swedish and English, both spoken and written, is a requirement
  • We would like you to have previous leadership experience

We are very interested in your personal qualities. The most important thing is that you can create and develop relationships with customers and your employees and build a motivated and engaged team that works towards the same goals. You have good administrative skills, a strong commitment, and the ability to overview and prioritize the operations.

As a leader within Swedavia, you create the right conditions for our employees to see their part in the whole, and you make decisions that benefit the entire organization. You create participation through dialogue, are a good role model, and lead according to our values and guidelines so that your behavior influences the organization positively. What do we offer you? We welcome you to Visby Airport, a workplace characterized by teamwork and community. You will be offered a job in an environment of constant change and development where you can contribute with your expertise. The airport is marked by high engagement among employees, where everyone helps each other within our operational areas. We work process-oriented to contribute to a good delivery to our customers and create a well-functioning workplace with a good atmosphere and a good work environment.

If you have questions about the position, please contact Cecilia Henriksson at [email protected].

The application deadline is January 5,, we look forward to your application!

What is it like to work at Swedavia? Our focus is to enable sustainable travel and encourage innovation to create a welcoming, safe, and inclusive work community where you can grow and make a real difference – read more here! Work with us | About Swedavia (https://www.swedavia.se/om-swedavia/jobba-hos-oss/) 

For an objective and fair recruitment process, we use psychological tests as part of the selection process.

As airports are security-classified operations, all candidates who proceed in the recruitment process undergo a background check. For certain positions, a security clearance may also be required. Swedavia is also a drug-free workplace with zero tolerance for drugs. Drug tests are conducted before employment and randomly during employment. 

🖐 Was this job fit for someone?
Share

Other jobs in the same field

Maybe it’s time to broaden the search with these available jobs

Keyword / Occupation
Similar jobs
Latest posts
  • Public Opinion - Opinion Poll Status Novus: Unchanged Support – Social Democrats Largest
    Wed, 19 Nov 2025 - 08:35
  • National Debt - The National Debt – Level, Development, and Significance for Sweden
    Wed, 8 Oct 2025 - 08:00