IT Support at Plan International Sweden

Do you want to use your technical skills for something that truly makes a difference? We are now looking for a structured and service-oriented person who wants to work in IT support and participate in Plan International Sweden's important work to strengthen children's rights and promote gender equality for girls.

About the Role

As IT support, you will handle user-related issues, provide technical support, and ensure that our IT systems operate efficiently and reliably. You will be an important contact person for our employees regarding IT matters and contribute to a stable and secure IT environment.

In this role, you will:

• Provide daily IT support (1st & 2nd line) via email, Teams, and ticketing systems
• Troubleshoot hardware, software, and network issues
• Maintain and develop our modern IT environment (M365, MS Entra, Windows Server, etc.) together with your colleagues
• Install and configure computers and mobile devices, etc.
• Administer user accounts, permissions, and resources
• Participate and support the IT manager in improvement projects or other IT-related matters

We expect you to have:

• A few years of experience in IT support or a similar technical role
• Good knowledge of Microsoft 365, Entra, and Active Directory/Windows Server and networks
• Experience in troubleshooting, installations, and user support
• Relevant IT education is an advantage
• Experience with ITIL is a plus

To be successful in this role, we believe you are solution-oriented, responsible, and curious. You enjoy working in a role where you provide support and service daily, creating a functional work environment for our employees. You like to dive into technology, share what you learn, and take initiative.

We Offer

As an employee at Plan International, you will have a meaningful job where you contribute to strengthening children's rights and promoting gender equality for girls. Our values of togetherness, openness, proactivity, and long-term commitment permeate the entire organization. Plan International Sweden is a family-friendly workplace that promotes a good balance between work and leisure.

The position is a permanent employment with an initial probationary period starting immediately. The employment rate is 100%, which corresponds to 37.5 hours per week. You will be based at our office in Hammarby Sjöstad, Stockholm.

Application

We welcome your application today as selection and interviews are ongoing, and the position may be filled before the application deadline on 2025-08-17. In the recruitment process, we use a competency-based interview technique that promotes inclusion, unbiased recruitment, and increased diversity.

If you have any questions about the position, please feel free to contact HR & IT Manager Ellen Strömbäck at [email protected] (mailto:[email protected]). If you have questions about your application or the recruitment process, please contact HR Partner Johanna Jennel at [email protected] (mailto:[email protected]). Due to vacations, feedback may be delayed.

Plan International Sweden was established in 1997 and currently has around 100 employees. We are an independent part of the global child rights organization Plan International, operating in 75 countries. Plan International is politically and religiously independent, and all our work is based on the UN Convention on the Rights of the Child. We work to ensure that all children have the right to education, access to healthcare, protection from violence, abuse, and neglect, and the opportunity to participate in society and develop their potential.

For us, long-term commitment and proactivity are important; through our drive and engagement, we provide opportunities for children and youth to influence their future. We respect all people, value diversity, and challenge inequality. We strive for a just world that strengthens children's rights and promotes gender equality for girls – do you want to help?