Responda Group AB - Logo

Customer Service Representative at Responda Group

Responda Group AB

121 days left
to apply for the job

Are you a communicative star who loves to help others? Do you want to work in an engaged team with great opportunities for development? Then you are the one we are looking for! With us, you will work in an exciting and growing organization focused on world-class customer experiences – and you will make a real difference for both individuals and businesses.

 

About the position

As a customer service representative, you will handle incoming calls, emails, and chats in Danish and Swedish. You will meet customers in areas such as technology, e-commerce, and lifestyle, assisting them with questions and solutions with high quality and a professional approach. You will work together with a team of 9 colleagues and a Team Manager who supports you in your development.

 

You will:

  • Work with administrative tasks such as email, chat, and case management
  • Receive incoming customer calls and meet customer needs with professionalism and engagement
  • Work in various systems and effectively switch between cases
  • Work results-oriented with KPI follow-up together with your Team Manager
  •  

    Our offer
    • Salary according to collective agreement via Unionen and Almega
    • Work from your own home!
    • Two weeks of paid training and continuous coaching and education in your role
    • Great opportunities for career development within the company
    • Wellness allowance

    If needed, work from a modern office in a stimulating and active work environment with team activities and fun events to promote a good community!

    We are looking for someone who

  • Likes to help people and has a positive attitude
  • Is stress-resistant, solution-oriented, and has good multitasking abilities
  • Wants to learn more about customer service and develop in the role
  • Enjoys collaborating to achieve common and individual goals.

    Previous experience in service, sales, or support is an advantage, but not a requirement - we provide you with the tools to succeed!

     

    Requirements for the position
    • Fluent in Swedish in both spoken and written form
    • Fluent in Danish in both spoken and written form
    • Good computer skills
    • Completed high school education

     

    Employment form and start date

    Start: By agreement Employment form: We offer part-time employment remotely with good opportunities for permanent employment for the right person. Working hours: 08:00-20:00 Monday-Friday and Saturdays 09:00-18:00.

     

    Are you ready for the next step in your career? Don’t hesitate - Send in your application today! We look forward to hearing from you!

     

    About Responda Group Responda was founded in 1992 and has aimed to become Sweden's best response and customer service since its inception! You will belong to the production department, which is the heart of Responda Group. Here, our employees ensure that our customers' calls are answered promptly and with a high degree of service, quality, and efficiency.

    🖐 Was this job fit for someone?
    Share

    Other jobs in the same field

    Maybe it’s time to broaden the search with these available jobs

    Keyword / Occupation
    Similar jobs
    Latest posts
    • Promocode - Save Up to 50% at Smartphoto During Blue Week!
      Thu, 19 Jun 2025 - 13:00
    • General - Compare & Improve Your Finances for Free
      Thu, 19 Jun 2025 - 10:28
    • Swedens Policy Rate - Swedish Central Bank Lowers Interest Rate: How Does It Affect Your Economy?
      Wed, 18 Jun 2025 - 14:02
    • Inflation - Inflation June 2025: Stable at 2.3% - What Does It Mean?
      Fri, 13 Jun 2025 - 08:36
    • National Debt - Sweden's national debt reaches historically low levels
      Tue, 10 Jun 2025 - 10:07
    • Population - Sweden's population – growth, gender balance and statistics
      Mon, 19 May 2025 - 11:44