Vacant job

Job Description

Randstad Digital is now looking for a support technician for one of our clients. Here you will work in first line support assisting users with their requests via phone, ticketing system, and on-site. You will handle a variety of IT-related issues related to software and hardware, as well as orders. The role also includes follow-up, documentation, and equipment management.

You will work 100% on-site.

The assignment is expected to start in the fall of 2025, after a successful security clearance.

You can apply at www.randstad.se before 2025-05-02. If you have questions about the position, please contact Carolina at [email protected].

For Randstad, it is important that all skills in the labor market are utilized. We welcome all applicants and strive for diversity.

Randstad Digital specializes in the IT field and is part of Randstad, a global leader in talent with the vision of being the world's most equitable and specialized talent company. With headquarters in the Netherlands, Randstad operates in 39 markets and has approximately 40,000 employees. Through this global network combined with a strong local presence, we can offer a wide range of diverse and developing assignments and services for you as a specialist in the IT field. As a talent partner and through our distinct specialization, we help you secure the right job, develop relevant skills, and find belonging in the workforce.

Responsibilities

As a support technician, you will assist users with IT-related issues and:

• Ensure IT equipment is functioning

• Administer IT environments (e.g., user accounts, permissions, and print queues)

• Instruct users on how to work with various programs

• Receive and distribute IT equipment, contact users, and review ticket queues

• Manage returns and quarantine of returned computers

Qualifications

We are looking for someone with an IT-related education and at least twelve months of relevant work experience.

You should also have experience working systematically in a service desk with ticketing systems and documentation routines.

You need to communicate fluently in Swedish, both verbally and in writing.

We place great importance on personal suitability, and for this role, it is important to have good social skills and a strong service focus. You should also be communicative and pedagogical to meet users at different levels. It is also important to be structured and have order around you.

About the Company

Randstad

At Randstad, we know that everyone has a place in the labor market. With operations across the country and in all skill areas, we help people find a job that feels good, where they have the opportunity to grow, develop, and reach their full potential.

With nearly 600,000 employees in 38 countries, Randstad is a world leader in HR services, aiming to be the world's foremost and most appreciated partner in the labor market. By combining our passion for people with the power of today's technology, we help individuals and companies achieve their full potential. We call it Human Forward.